Ears, Nose and Throat Treatment in the Best Clinics in Israel

In the difficult situation of COVID-19 we received a quick response, a clear, fast organization of the arrival at the clinic Helios Park-Klinikum Leipzig and the start of treatment. Highly professional medical care is combined in this clinic with an attentive, caring attitude. The attending physician continues to advise and guide the patient even after his return home. Thank you very much to all the staff at the clinic: doctors first, nurses, logistics department, interpreters.

I would like to thank DMU staff for the excellent organization of the examination of my daughter Nadezhda Rikun in Germany at Helios Klinikum Erfurt. Thank you Eugenia, Luis, Anastasia for your patience, understanding and professionalism. We were at the highest level. We will cooperate with you in future as we are going to have more treatment.

I would like to share my experience of treatment in Germany. My husband was diagnosed with sigmoid diverticulitis, his intestinal problems started about 15 years ago. Well, in 2018 the question of resection came up. Naturally, if finances allow, it is better to do it in Germany, Israel or Turkey. We had a consultation with doctors from these countries. I think that we would have had the same good result everywhere. In Turkey it would have been cheapest, somewhere around 10000 Euro. Israel has announced the price of 25000, but our Jewish brothers were ready to haggle, up to 22000 for a stay in a double ward. The best option was offered by Germany. The cost of the treatment was 15000 Euro. And while the prices in Israel are the same everywhere, in Germany it all depends on the clinic. We chose Helios Clinic in Leipzig. On the basis of this clinic there is a private department for those who like comfort. It is a 5-star hotel. Professor Bartels operated on us. I stayed in a room with my husband. The environment is perfect. The clinic is perfect and the staff is very good. We were picked up at the airport in Berlin by a Russian-speaking driver and taken to the clinic where an interpreter helped us with the paperwork. We didn't have any language skills, believe me there were no problems at all. To communicate with the staff through an interpreter on the phone. No problems. And in the end - my husband is a healthy person now. I do not believe that one year ago our doctors predicted his life with a stoma (intestine on the belly) in Germany, doctors made laporoscopy, the operation is reminded of only three small punctures.

When you find out that you have cancer, your life and the life of your family are divided into "before" and "after. Yes, it seems that you don't live at all: you just go somewhere for something, do something, say something to someone. And in your head there is a chaos of thoughts and fears and worries. Thank God, we managed to "get acquainted" with Deutsche Medizinische Union at that terrible time. Many thanks to the senior coordinator-physician Michael Tsava who calmly and confidently said that, yes, the situation is not easy, we need serious treatment, but then life goes on. Mikhail assured me that the company will do everything possible for the best and most effective treatment. We received, in my opinion, a complete consultation about the clinics, doctors and the cost of treatment. Michael patiently, competently answered hundreds of our questions and was available almost around the clock. With the help of DMU I underwent two courses of radioiodine therapy at HELIOS Klinikum Berlin-Buch. I am very satisfied both with the conditions of my stay and the attitude of the entire medical staff at the clinic. The treatment fees are transparent and clear: the clinic gives you a detailed invoice with details of how much each treatment costs. At the end of treatment the clinic made a recalculation and we got a part of money back. I would also like to thank Samir, DMU's patient support worker, who was able to quickly and efficiently arrange my second course of radioiodine therapy in difficult circumstances during the coronavirus pandemic. And I would like to express special immense gratitude to the translator Alena Tkach. She is a great human being. Alena is not just an interpreter: she came, worked and left. She treats every patient like a loved one. Even though this job is a huge moral effort, Alyona can always find words of support, and her optimism is a must in these situations. And it is very important to know that being in a foreign country in a difficult time for you, you know who you can turn to for help and advice, you know that you are not alone with your problem.Once again, thank you very much to all the employees of Deutsche Medizinische Union for your work.

At the beginning of December, we had a detailed chek up in Berlin with the help of the DMU. The initial plan was to undergo all medical procedures in October, but due to the fact that the patients were from Dushanbe (Tajikistan), there were difficulties in obtaining a German visa. As a result, the plan and schedule of medical examinations were changed several times, medical documents and invitations had to be reworked. Thanks to the support of DMU (Maria Shlykova was very grateful) the embassy accepted all the documents and the German visa was issued.In Germany, everything went smoothly, all examinations were held on schedule. We used an interpreter kindly provided by DMU to communicate with German doctors (for a fee).All in all very satisfied!!!

Many thanks to the staff at Helios Berlin Buch and personally to Prof. Jürgen Kiewit and to DMU for organizing the treatment.

We were contacted by doctors in Düsseldorf who referred us to the Fertility Center Berlin for a consultation.The attitude of the nursing staff, the service and the consultation with Prof. Kentenich were excellent. After the tests and examinations he answered the questions that we had missed for a year.We were prescribed medication that should increase fertility. Even though it is too early to talk about the results, I would like to express my gratitude for his professionalism.

I was pleased with Deutsche Medizinische Union: they responded quickly to my application (in contrast to the other two companies I had sent applications to at the same time), offered me the Helios clinic in Kreffeld, which I was very satisfied with, and promptly agreed on treatment dates. The communication with the clinic was very good and very informative.The facilities are very good. The staff are friendly and smiling. My English is poor and I don't speak German at all. My English was enough for everyday communication, but in the evening when the surgeon came to talk about the operation, he called the Russian-speaking nurse to improve communication.About the treatment: I had a knee arthroscopy for a meniscus rupture. Suffice it to say one thing about the treatment: I walked around Dusseldorf 3 days after the surgery and had a "light" shopping trip, and on the fourth day I had a six-hour flight.I would like to mention particularly the work of anaesthesiologists. The anesthesia was excellent. It was like I fell asleep for 5 minutes and then woke up without any discomfort (the surgery lasted over an hour). In general the organisation of work is very different from that in Russia for the better.Now half a year has passed after the surgery and my knee is as good as new.