Organization of treatment in Israel clinics

Highest gratitude to all DMU employees who took part in solving my problem. I have never seen such a professional and humane approach. Special thanks to Doctor of Medicine Nuraldin Alshahabi, he was twice found the right words to me, when I was on the verge of breakdown and he was able to give me confidence in a positive result. And Professor Michael Bartels of Helios Clinic is just a God, so masterfully held the surgery and how many words of support he gave me before and after surgery, it is worth a lot. I once again express my gratitude and if you want to hear from me whether I should think about resorting to DMU, call +7 915 190 33 97 Vladimir.

I received the necessary surgical treatment at Helios in LeipzigThe German doctors did what they could not do in Russia and I was able to fly home within a couple of days after the surgery.I was extremely satisfied with the clinic and the doctors and the customer service.They were very clear and very fast.Thank you so much for that.

The visit to the clinic was due to an operation to remove thyroid cancer, a man of 63 years. We thank doctor Martin Shtrik and the entire team, the timing of the operation was in accordance with the agreement, the team works smoothly and clearly. The attitude to the patients of all department staff and the clinic is very friendly and caring. The entire process was organized by Mikhail, Maria and Oleg. Marina has been very helpful: she translates synchronously, quickly, does not miss a thing when translated, knows all the special terms, quickly resolving issues with staff. We are not used to the absence of one attending doctor, daily rounds do another doctor. Thank you all for the surgery.

I would like to thank DMU employees Maria and Anton.We arranged the initial appointment very quickly. I was very quick, because I was already in urgent need of surgical intervention. I already had a Schengen visa.We had an interpreter at the clinic provided by DMU. He obviously had worked there before, and he knew very well what to do and where to go. Without his help the process of getting the patient to the hospital would have been much longer.We thank our Doctor Prof. Michael Friedrich and his doctor Jörg Stunneck. They solved the problem that the doctors in Russia did not know what to do with. Their treatment was top-notch; they watched us regularly several times a day and even on weekends.After we received the discharge from the clinic, DMU employees translated the document into Russian very quickly.And the biggest thank you for the help with the following situation. On the way back we forgot our backpack on the train. It was already evening, the next morning we had a plane to Russia. In the backpack were all credit cards, all cash and all the passports. Thanks to Maria we got the backpack and flew home safely on our flight.Thank you very much for your work!

We would like to express our gratitude to the DMU staff for their prompt assistance! Professional approach and quick solution to our health problems. The situation was critical and we quickly found a clinic and the best professor - maxillofacial surgeon, who we are extremely grateful to! They provided us with full support, gave us answers to all our questions, and the DMU staff was always helpful, caring and interested in solving our problems. We recommend applying to everyone, who is in a difficult situation (God forbid)! Special thanks to our coordinator Svetlana, our translator in Schwerin Marina and our logistician Maria.

We flew to Krefeld to do arthroscopy with cartilage repair for a hip joint that had been injured in an accident. Everything is of the highest standard, the staff is polite and courteous. Nutrition in the hospital, of course, is not good for athletes, but in general - they will not let you die of hunger. However, you should take into account that this is Germany (salt, sausage and everything). And yes, there was a hitch when placing in a room as a guest companion. After paying at the front desk for everything I needed (including meals), I got one fizaline and one hard-boiled egg for breakfast for three days. 😂😂😂😂 Anyway, someone didn't follow through and get me into the program. As a result, the kind-hearted staff fed me whatever they could during the day, for which I thank them very much. A lot of Russian speaking and understanding English, so even an interpreter was not really needed, as it turned out.

Feedback on our story of a successful neurosurgical removal of an orbital tumour at Helios ClinicWe express our deepest gratitude to everyone who helped our little son: DMU staff (Andre Saling, who deeply felt the problem, spent hours on the phone with me, discussing, evaluating, persuading to overcome my fears), the translator in Germany (Marina Gusina, great medical translation, full understanding, help in the clinic on different issues as they were), and most importantly, our doctor from God, neurosurgeon Professor R. The most important thing is to our doctor from God, neurosurgeon Prof.R.Bshorer!Exactly the only one in the world who was not afraid of performing the surgery on the tumour on our two year old son, because it was right next to the nerve! The operation was much more difficult, longer, but still it is hard to believe - everything was done perfectly! Just jewelry work by a master of his craft and a real generous person!!!Many highly skilled doctors in Russia convinced us that such surgery was impossible; we also applied to other clinics in Germany, Israel, Spain, Switzerland and the USA. All of them suggested to leave the tumour, which was already 2 cm, without any certainty of its benignity, and just to watch. It was difficult to believe in and decide on the surgery at Helios Clinic of Professor Bshorer. That is why we went to see him first and our first visit was very well organized and he was very open, honest and really wanted to help.He is still in touch with us, answering all questions and providing support.

I would like to thank all the employees of the Deutsche Medizinische Union for their help and support in arranging my treatment at the Helios Caecilien-Hospital Huels. In August 2019, I underwent two hip replacement surgeries, which went as perfectly as possible, in addition to a two-week rehabilitation course at the same clinic. I would like to mention the professionalism, friendliness and responsiveness of all the staff at the hospital. I would also like to thank the surgeon Prof. Dr. Kraft, Dr. Hachenberg and Dr. Sauer, all the nurses and the surgical team. THANK YOU. Of course it would have been much more difficult, if not impossible, without the clear and understandable organization of the trip and the process of treatment myself. That's why, I'm very glad that I found an organization like DMU. And I'm saying a big thank you. Thank you Mikhail Zaava (doctor), thank you Anastasia (coordinator), thank you Valeria (translator), thank you everyone who worked one way or another on my trip. I wish you health and all the best.P.S. Could you please give my feedback and thank you to the clinic personnel and personally Prof. Kraft.Respectfully and with great appreciation Ivan S.