Interpreting and local assistance
Our interpreters accompany and support patient in all European cities.
We organise treatment in the best clinics in Israel. We take care of the most complex cases, find the best clinics and specialists and take care of everything before, during and after treatment.
You can choose your own clinic and doctor or consult our experts free of charge.
Our expert doctors will call you back within a day, review your documents and help you find the best options for your treatment in Israel. Our doctors' inquiries are answered by the world's best experts. Once an offer is accepted, we organise your trip from A to Z - we take care of the translation of your documents, communication with the clinic, assist in obtaining an invitation and visa, meet you and provide translation and transfer services.
Personal managers and customer service are available 24/7 to help you solve any problems.
Our interpreters accompany and support patient in all European cities.
We offer medical ambulance flights.
DMU employs the best medical translators that meet the highest professional standards.
We offer transfers to the clinic by car or ambulance.
DMU will help you obtain a second opinion from the best medical experts in order to confirm your diagnosis and treatment methods.
We provide a full range of treatment services for corporate clients, taking all their wishes into account and providing the necessary reporting.
We check all bills for compliance with pricing and surcharge regulations.
Israel is one of the few countries which provides the highest level of medical care. In conjunction with clinics, the DMU is able to provide treatment at the lowest possible cost, excluding any commission or mark-up.
The clinic receives about 1 mln outpatients and 50,000 inpatients from abroad annually
Kaplan Medical Center specializes in treatment of cancer, eye diseases, gynecologic disorders and heart diseases
Elisha Hospital is a private clinic with 26 specialized departments and its own reproductive medicine department
In Israel there are a large number of lines providing quality medical care. However, many of them do not have an international department for dealing with foreign patients, which makes arranging a visit right out of the question impossible. And the intermediaries who help organise the visit sometimes charge a large fee for their services. Formal cooperation with clinics allows the DMU to arrange treatment in Israel quickly and without commissions. We can help you find the right doctor for your condition as quickly as possible and at no additional cost.
Payment methods vary depending on the clinic – you may pre-pay your services (partially or in full) based on a cost estimate, or pay after receiving services. Please, clarify with our manager about the payment terms of any particular clinic.
If, based on consultations and diagnostics, it becomes clear that you need no surgery or other medical services, all overpayment amounts will be refunded.
Feedback on Helios Kreifeld Düsseldorf.I had an exostosis on my hip joint removed. Everything went according to the pre-planned schedule.This was helped by a well prepared work by myself and the International department in Dr. Nuraldin and the logistics office.The surgery itself was good (I had two exostoses removed one quite large 9 by 4 cm) and now after 20 days, I feel fully recovered. However, I am sticking to the recommendation not to play sports.A very special thank you to Dr. Kraft for a well done surgery!By the way, the surgery was priced at $23,000 in Israel, which is double the price of Helios.
In the difficult situation of COVID-19 we received a quick response, a clear, fast organization of the arrival at the clinic Helios Park-Klinikum Leipzig and the start of treatment. Highly professional medical care is combined in this clinic with an attentive, caring attitude. The attending physician continues to advise and guide the patient even after his return home. Thank you very much to all the staff at the clinic: doctors first, nurses, logistics department, interpreters.
My son is 2 years old and we were having problems with diagnosis in Russia. I found a web-site of Deutsche Medizinische Union on the Internet, left an order and they called me back. Of course we had many doubts because we had contacted strangers through the Internet and were afraid of possible dishonesty, but everything was perfect.We were accompanied by Samir, always in touch and ready to help at any time with any of my questions and problems he solved at once, we made MRI, sonography, diagnosed our baby, we are very grateful to Deutsche Medizinische Union, thank God for that, diagnosis was made in time, if we had searched in Russia we would have lost time and treatment would not have helped so much.
I had a hip replacement at Helios Huls. The surgery was performed by Prof. Kraft, very professional, the pain was minimal, and the prosthesis was the best in the class. I walked on my legs the same evening, and since the next day I walked on crutches, and in 4-5 days I did without crutches. The doctors are excellent, the care is good, wards and the hospital looks more like a hotel/sanatorium - everything is very comfortable and beautiful. Food is also at a high level, the menu is varied, but as for me, a lot of bread. Rehabilitation was very good, we worked with all muscle groups according to individual programme. The groups are not large, there are individual sessions, which is very comfortable. The only problem was the language barrier, not all of the staff understood English, and there were some misunderstandings. I got fast and good support from Bukimed and DMU.
Good afternoon, my wife was treated in Helios Berlin-Buch clinic with the help of Deutsche Medizinische Union, there was a great support from DMU, especially André Sales and Anastasia Kurpakova. Thank you very much for the organization of treatment and excellent attitude to us. Even after discharge from the clinic and returning home, Andre and Anastasia are always there to help us with any questions that we have. Thank you very much and wish them the best! Sokur Igor, Sokur Margarita
I am delighted with the team of organizers and treatment.Third stage carcinoma of the thyroid gland.... during the epidemic and closed borders in spring 2020- it is hard to be healthy.... and with cancer all the more..I was not allowed to leave the country for treatment. What Samir and Leonid did - impossible.They organized a plane both to Germany and back, to Ukraine....The treatment is excellent.... in Israel there is a rush around and chaos...in Israel I had a surgery to remove the thyroid gland. In Berlin I had radioiodine therapy...I am thrilled. everything is clear... I understand why the German economy is so strong. The system! You have a system in everything. I love you guys, recommend everyone I know. may God bless you ... When I remember the horror that I had to go through: a diagnosis, do not understand what next??? fear of death.... and you are such a calm and supportive, you can not imagine how you their support and male confidence that you know everything and organize everything ....HUMANLY.... MONEY WAS NOT THE MAIN THING FOR YOU.... IT CAN BE FELT.... YOU HELPED ME..... THE MORE I TALKED TO SAMIR AND LEONID, THE MORE CONFIDENT I BECAME THAT I WAS IN GOD'S HANDS AND THERE WAS NO NEED TO PANIC. THESE MEN WILL ORGANISE EVERYTHING AND THE BEST HOSPITAL AND THE BEST DOCTORS.... THANK YOU ENDLESSLY....
I had a mitral valve surgery in November 2019 at the Heart Center in Leipzig. The operation was a success. Service was excellent. I was met by car. The interpreter was good. The room is big and comfortable. The doctors are very good. Special thanks to the nurses on duty. I liked it. The amount of the risk was repaid on time. I recommend minimally invasive surgeries to Dr. Leontiev S.A.
Many thanks to the staff at Helios Berlin Buch and personally to Prof. Jürgen Kiewit and to DMU for organizing the treatment.