Organization of treatment in Israel clinics

I had a hip replacement at Helios Huls. The surgery was performed by Prof. Kraft, very professional, the pain was minimal, and the prosthesis was the best in the class. I walked on my legs the same evening, and since the next day I walked on crutches, and in 4-5 days I did without crutches. The doctors are excellent, the care is good, wards and the hospital looks more like a hotel/sanatorium - everything is very comfortable and beautiful. Food is also at a high level, the menu is varied, but as for me, a lot of bread. Rehabilitation was very good, we worked with all muscle groups according to individual programme. The groups are not large, there are individual sessions, which is very comfortable. The only problem was the language barrier, not all of the staff understood English, and there were some misunderstandings. I got fast and good support from Bukimed and DMU.

When you find out that you have cancer, your life and the life of your family are divided into "before" and "after. Yes, it seems that you don't live at all: you just go somewhere for something, do something, say something to someone. And in your head there is a chaos of thoughts and fears and worries. Thank God, we managed to "get acquainted" with Deutsche Medizinische Union at that terrible time. Many thanks to the senior coordinator-physician Michael Tsava who calmly and confidently said that, yes, the situation is not easy, we need serious treatment, but then life goes on. Mikhail assured me that the company will do everything possible for the best and most effective treatment. We received, in my opinion, a complete consultation about the clinics, doctors and the cost of treatment. Michael patiently, competently answered hundreds of our questions and was available almost around the clock. With the help of DMU I underwent two courses of radioiodine therapy at HELIOS Klinikum Berlin-Buch. I am very satisfied both with the conditions of my stay and the attitude of the entire medical staff at the clinic. The treatment fees are transparent and clear: the clinic gives you a detailed invoice with details of how much each treatment costs. At the end of treatment the clinic made a recalculation and we got a part of money back. I would also like to thank Samir, DMU's patient support worker, who was able to quickly and efficiently arrange my second course of radioiodine therapy in difficult circumstances during the coronavirus pandemic. And I would like to express special immense gratitude to the translator Alena Tkach. She is a great human being. Alena is not just an interpreter: she came, worked and left. She treats every patient like a loved one. Even though this job is a huge moral effort, Alyona can always find words of support, and her optimism is a must in these situations. And it is very important to know that being in a foreign country in a difficult time for you, you know who you can turn to for help and advice, you know that you are not alone with your problem.Once again, thank you very much to all the employees of Deutsche Medizinische Union for your work.

I'm glad I found this clinic, I found a doctor here who will help me make big changes in my life, there is a practice here that I haven't seen in my country, I trust and recommend it to other people.

I took my wife to Helios in Leipzig for an operation. Yes, not cheap, but well worth it. I have already had an operation in Germany in another city and in another clinic. But I can't imagine anything better than what we had here. Excellent clinic, professional and attentive staff - from head doctor Sergey Leontev and surgeon Dr. Papp to the doctors, nurses and technicians on site. Excellent personal management from Michael Zaav and Maria Shlykova. The treatment method and the operation were chosen very gently and proved to be extremely effective, and the shoulder function was restored almost immediately afterwards. Both pre- and post-surgical anaesthesia allowed us to avoid any pain. We stayed in a separate room for two of us - it was much bigger than a hotel room, and the food was simply amazing - we travel all over the world and visited various restaurants, but we had never seen such a choice of tasty meals with such large portions. We were also surprised by the free regime of stay: walks are allowed, entrance to the clinic is free. Sanitary processing of the rooms and visitors, as well as staff, is at the highest level. Certainly, I will recommend Helios clinic to those who need cardiovascular treatment, orthopedic problems solving (joints changing and "repairing", etc.). And I would definitely recommend DMU for consultations and travel arrangements.

The visit to the clinic was due to an operation to remove thyroid cancer, a man of 63 years. We thank doctor Martin Shtrik and the entire team, the timing of the operation was in accordance with the agreement, the team works smoothly and clearly. The attitude to the patients of all department staff and the clinic is very friendly and caring. The entire process was organized by Mikhail, Maria and Oleg. Marina has been very helpful: she translates synchronously, quickly, does not miss a thing when translated, knows all the special terms, quickly resolving issues with staff. We are not used to the absence of one attending doctor, daily rounds do another doctor. Thank you all for the surgery.

I would like to express my gratitude to all employees of "DMU Medical Experts" company for organizing and supporting our treatment in Germany at Helios Berlin-Buch.All stages, beginning from organization of trip, accompaniment of treatment in clinic, as well as assistance in obtaining of all necessary documents and their translation were carried out at a high professional level.Particular thanks to all the medical staff, especially professor Martin Streeck, for the attitude and attention to his patients, despite the heavy workload.We did not feel a language barrier at all, because the clinic has Russian-speaking staff.We were pleased with the results of surgery, rehabilitation and recommendations for further treatment.A pleasant bonus was the clinic's accounting department recalculating the cost of services rendered, as well as timely refunds.Thank you very much again!Respect Khizhnyak Oleg,Ukraine, Dnepropetrovsk

I would like to express my gratitude to the specialists of Deutsche Medizinische Union. In April 2021, in a difficult time of pandemics, coronovirus and lockdowns, I needed a knee replacement surgery for my indications. By chance I turned to Deutsche Medizinische Union to organize my trip and I have not regretted a single second. First, in the shortest time, a specialist Maria (unfortunately I do not know the names of all the people with whom I was fortunate enough to talk during this period) gave me options of hospitals in Germany, helped me prepare documents, choose the final option of the clinic (I later realized that in my situation it was the best decision) and to prepare all documents for the trip. The rest of the time throughout the trip I was advised, accompanied and helped me in solving all questions Samir. For him I have separate words of gratitude. Even though we (unfortunately) had not met face to face, I always felt that I could solve any problems with his help. I will just say that when in the process of my travel to the clinic a very difficult situation arose that could either greatly delay the main task, or cancel it altogether, Samir did not remain indifferent to the situation, acted as a true professional, found probably the only right solution in this situation, which made it possible for me to get to surgery on time. A special thanks to the translator Boris for his professionalism as an interpreter, and not indifferent to my individual requests and help to solve them. In general, once again, a huge thank you to everyone, and I would gladly recommend this company to anyone who needs the services provided by this company

Dr. Kraft operated on me. Endoprosthetics. A year and a half later I feel great. The joints don't bother me anymore. I'm living my life to the fullest. Thank you for your service!