Organization of treatment in Israel clinics

Our cooperation with Deutsche Medizinische Union was accidental and at first it was difficult to trust, but we had to because of the child's cancer. The medical specialist Michael recommended Helios Clinic in Berlin and we were treated there. We were always in touch with the logistics specialist Pauline who helped us to solve all our questions during and after treatment. We were especially surprised when Pauline told us that we still had an overpayment after our treatment and the clinic wants to return it, and we did get that overpayment.I would like to thank Polina and Elena Tkach who helped us in the clinic to find a common language with German doctors.Thanks to everyone who helped us. I am glad there is such an organization and such caring people!

I had a hip replacement at Helios Huls. The surgery was performed by Prof. Kraft, very professional, the pain was minimal, and the prosthesis was the best in the class. I walked on my legs the same evening, and since the next day I walked on crutches, and in 4-5 days I did without crutches. The doctors are excellent, the care is good, wards and the hospital looks more like a hotel/sanatorium - everything is very comfortable and beautiful. Food is also at a high level, the menu is varied, but as for me, a lot of bread. Rehabilitation was very good, we worked with all muscle groups according to individual programme. The groups are not large, there are individual sessions, which is very comfortable. The only problem was the language barrier, not all of the staff understood English, and there were some misunderstandings. I got fast and good support from Bukimed and DMU.

Dr. Kraft operated on me. Endoprosthetics. A year and a half later I feel great. The joints don't bother me anymore. I'm living my life to the fullest. Thank you for your service!

Feedback on Helios Kreifeld Düsseldorf.I had an exostosis on my hip joint removed. Everything went according to the pre-planned schedule.This was helped by a well prepared work by myself and the International department in Dr. Nuraldin and the logistics office.The surgery itself was good (I had two exostoses removed one quite large 9 by 4 cm) and now after 20 days, I feel fully recovered. However, I am sticking to the recommendation not to play sports.A very special thank you to Dr. Kraft for a well done surgery!By the way, the surgery was priced at $23,000 in Israel, which is double the price of Helios.

I received the necessary surgical treatment at Helios in LeipzigThe German doctors did what they could not do in Russia and I was able to fly home within a couple of days after the surgery.I was extremely satisfied with the clinic and the doctors and the customer service.They were very clear and very fast.Thank you so much for that.

My son is 2 years old and we were having problems with diagnosis in Russia. I found a web-site of Deutsche Medizinische Union on the Internet, left an order and they called me back. Of course we had many doubts because we had contacted strangers through the Internet and were afraid of possible dishonesty, but everything was perfect.We were accompanied by Samir, always in touch and ready to help at any time with any of my questions and problems he solved at once, we made MRI, sonography, diagnosed our baby, we are very grateful to Deutsche Medizinische Union, thank God for that, diagnosis was made in time, if we had searched in Russia we would have lost time and treatment would not have helped so much.

Thank you! Everything is perfectly organized! You are great. Special thanks to translator Olena.

I would like to thank DMU employees Maria and Anton.We arranged the initial appointment very quickly. I was very quick, because I was already in urgent need of surgical intervention. I already had a Schengen visa.We had an interpreter at the clinic provided by DMU. He obviously had worked there before, and he knew very well what to do and where to go. Without his help the process of getting the patient to the hospital would have been much longer.We thank our Doctor Prof. Michael Friedrich and his doctor Jörg Stunneck. They solved the problem that the doctors in Russia did not know what to do with. Their treatment was top-notch; they watched us regularly several times a day and even on weekends.After we received the discharge from the clinic, DMU employees translated the document into Russian very quickly.And the biggest thank you for the help with the following situation. On the way back we forgot our backpack on the train. It was already evening, the next morning we had a plane to Russia. In the backpack were all credit cards, all cash and all the passports. Thanks to Maria we got the backpack and flew home safely on our flight.Thank you very much for your work!