Organization of treatment in Israel clinics

I had a hip replacement at Helios Huls. The surgery was performed by Prof. Kraft, very professional, the pain was minimal, and the prosthesis was the best in the class. I walked on my legs the same evening, and since the next day I walked on crutches, and in 4-5 days I did without crutches. The doctors are excellent, the care is good, wards and the hospital looks more like a hotel/sanatorium - everything is very comfortable and beautiful. Food is also at a high level, the menu is varied, but as for me, a lot of bread. Rehabilitation was very good, we worked with all muscle groups according to individual programme. The groups are not large, there are individual sessions, which is very comfortable. The only problem was the language barrier, not all of the staff understood English, and there were some misunderstandings. I got fast and good support from Bukimed and DMU.

I'm glad I found this clinic, I found a doctor here who will help me make big changes in my life, there is a practice here that I haven't seen in my country, I trust and recommend it to other people.

The visit to the clinic was due to an operation to remove thyroid cancer, a man of 63 years. We thank doctor Martin Shtrik and the entire team, the timing of the operation was in accordance with the agreement, the team works smoothly and clearly. The attitude to the patients of all department staff and the clinic is very friendly and caring. The entire process was organized by Mikhail, Maria and Oleg. Marina has been very helpful: she translates synchronously, quickly, does not miss a thing when translated, knows all the special terms, quickly resolving issues with staff. We are not used to the absence of one attending doctor, daily rounds do another doctor. Thank you all for the surgery.

I would like to share my experience of treatment in Germany. My husband was diagnosed with sigmoid diverticulitis, his intestinal problems started about 15 years ago. Well, in 2018 the question of resection came up. Naturally, if finances allow, it is better to do it in Germany, Israel or Turkey. We had a consultation with doctors from these countries. I think that we would have had the same good result everywhere. In Turkey it would have been cheapest, somewhere around 10000 Euro. Israel has announced the price of 25000, but our Jewish brothers were ready to haggle, up to 22000 for a stay in a double ward. The best option was offered by Germany. The cost of the treatment was 15000 Euro. And while the prices in Israel are the same everywhere, in Germany it all depends on the clinic. We chose Helios Clinic in Leipzig. On the basis of this clinic there is a private department for those who like comfort. It is a 5-star hotel. Professor Bartels operated on us. I stayed in a room with my husband. The environment is perfect. The clinic is perfect and the staff is very good. We were picked up at the airport in Berlin by a Russian-speaking driver and taken to the clinic where an interpreter helped us with the paperwork. We didn't have any language skills, believe me there were no problems at all. To communicate with the staff through an interpreter on the phone. No problems. And in the end - my husband is a healthy person now. I do not believe that one year ago our doctors predicted his life with a stoma (intestine on the belly) in Germany, doctors made laporoscopy, the operation is reminded of only three small punctures.

We would like to express our gratitude to the DMU staff for their prompt assistance! Professional approach and quick solution to our health problems. The situation was critical and we quickly found a clinic and the best professor - maxillofacial surgeon, who we are extremely grateful to! They provided us with full support, gave us answers to all our questions, and the DMU staff was always helpful, caring and interested in solving our problems. We recommend applying to everyone, who is in a difficult situation (God forbid)! Special thanks to our coordinator Svetlana, our translator in Schwerin Marina and our logistician Maria.

I have been treated at Helios Park Clinic in Leipzig since 28.01 to 1.02.20 for cardiac radiofrequency ablation,I would like to express my heartfelt thanks to all medical and service staff, especially to Dr. Richter who has done the surgery in a very professional and caring manner,A big thank you to all of DMU's organizational staff.Dr. Leonidas,Thanks to all of the DMU organizational staff members Dr Leonidas, Samir and especially the best interpreter Nadezhda Reinhardt.

I took my wife to Helios in Leipzig for an operation. Yes, not cheap, but well worth it. I have already had an operation in Germany in another city and in another clinic. But I can't imagine anything better than what we had here. Excellent clinic, professional and attentive staff - from head doctor Sergey Leontev and surgeon Dr. Papp to the doctors, nurses and technicians on site. Excellent personal management from Michael Zaav and Maria Shlykova. The treatment method and the operation were chosen very gently and proved to be extremely effective, and the shoulder function was restored almost immediately afterwards. Both pre- and post-surgical anaesthesia allowed us to avoid any pain. We stayed in a separate room for two of us - it was much bigger than a hotel room, and the food was simply amazing - we travel all over the world and visited various restaurants, but we had never seen such a choice of tasty meals with such large portions. We were also surprised by the free regime of stay: walks are allowed, entrance to the clinic is free. Sanitary processing of the rooms and visitors, as well as staff, is at the highest level. Certainly, I will recommend Helios clinic to those who need cardiovascular treatment, orthopedic problems solving (joints changing and "repairing", etc.). And I would definitely recommend DMU for consultations and travel arrangements.

When you find out that you have cancer, your life and the life of your family are divided into "before" and "after. Yes, it seems that you don't live at all: you just go somewhere for something, do something, say something to someone. And in your head there is a chaos of thoughts and fears and worries. Thank God, we managed to "get acquainted" with Deutsche Medizinische Union at that terrible time. Many thanks to the senior coordinator-physician Michael Tsava who calmly and confidently said that, yes, the situation is not easy, we need serious treatment, but then life goes on. Mikhail assured me that the company will do everything possible for the best and most effective treatment. We received, in my opinion, a complete consultation about the clinics, doctors and the cost of treatment. Michael patiently, competently answered hundreds of our questions and was available almost around the clock. With the help of DMU I underwent two courses of radioiodine therapy at HELIOS Klinikum Berlin-Buch. I am very satisfied both with the conditions of my stay and the attitude of the entire medical staff at the clinic. The treatment fees are transparent and clear: the clinic gives you a detailed invoice with details of how much each treatment costs. At the end of treatment the clinic made a recalculation and we got a part of money back. I would also like to thank Samir, DMU's patient support worker, who was able to quickly and efficiently arrange my second course of radioiodine therapy in difficult circumstances during the coronavirus pandemic. And I would like to express special immense gratitude to the translator Alena Tkach. She is a great human being. Alena is not just an interpreter: she came, worked and left. She treats every patient like a loved one. Even though this job is a huge moral effort, Alyona can always find words of support, and her optimism is a must in these situations. And it is very important to know that being in a foreign country in a difficult time for you, you know who you can turn to for help and advice, you know that you are not alone with your problem.Once again, thank you very much to all the employees of Deutsche Medizinische Union for your work.