Organization of treatment in Israel clinics

Feedback on Helios Kreifeld Düsseldorf.I had an exostosis on my hip joint removed. Everything went according to the pre-planned schedule.This was helped by a well prepared work by myself and the International department in Dr. Nuraldin and the logistics office.The surgery itself was good (I had two exostoses removed one quite large 9 by 4 cm) and now after 20 days, I feel fully recovered. However, I am sticking to the recommendation not to play sports.A very special thank you to Dr. Kraft for a well done surgery!By the way, the surgery was priced at $23,000 in Israel, which is double the price of Helios.

The orthopedic surgeon was professional to the core, passionate about his work, even a commercial patient was for him primarily a patient, not a source of income. I read the description of the operation, he remembered and implemented the wishes of the patient (I was very afraid of dislocation of the joint after surgery and he put the prosthesis to ensure maximum range of motion). The surgery was very easy (even though I had a fibula), postoperative period, too; the joint feels very familiar to me now. Financially everything was as honest as possible (after the surgery, we recalculated everything and returned 25% of the money paid). Thank you to the doctor, hospital and treatment company for everything.

I would like to thank all the staff in the Cardiac Rhythm Recovery Unit of the Hospital Leipzig for their sensitive and attentive attitude and promptness in solving all problems. On 25 February my husband underwent radiofrequency ablation to restore heart rhythm. He is recovering now and is slowly coming back to an active life. Doctor Sergio Richter who performed the surgery and the head of the clinic Sergey Leontev visited our hospital room after the surgery and explained to us how the surgery was, and what steps to take for further recovery. Special thanks to the coordinator of Deutsche Medizinische Union Nuraltdin who helped us to organize trip and make AHF treatment (it could not have been done any later because of epidemiologic situation), was always in touch with us and is following up his treatment now, interpreter Larisa, medical nurse Tamara. Thank you all! We wish you all good health and patience at this difficult time.

I would like to thank DMU staff for the excellent organization of my treatment in Germany at Helios Berlin-Buch. Everything was at a high professional level - selection of a doctor for my profile, all organizational issues, interpreter services and transfers. Thank you to Prof. Dr. Per-ulph Tunn for the excellent heart surgery. I had a successful follow up treatment at the Department of Radiation Oncology with Prof. Robert Krempin. DMU also arranged for me to come for a follow-up visit with all the necessary examinations. I thank the coordinator Maria for her excellent work and attention. A huge thank you to the interpreter Alena Tkach for her professionalism and sensitivity to their wards. I plan to have other medical examinations with help of DMU. I would like to say one more time thank you to all of the people who were with me during my treatment.

Thank you to all the staff at the hospital for the examinations and treatment, all the examinations and surgeries were quick and efficient and a lot of thanks to Dr. Michael Bartels and Dr. Tatjana Hindensperger. The hospital had a very comfortable environment and good nutrition.I would also like to mention a very good work of the logistic team. Maria Shlykova dealt with all the organizational matters quickly and efficiently. I would like to thank her for the constant contact and attention she has always shown.

In August 2020, my husband was treated at Helios Clinic in Germany.Thank you very much to the staff of DMU who accompanied our trip and processed all the documents. High professionalism of the staff of this organization allowed us to get a medical visa at the consulate of Germany within one hour!We would like to say a special thank you to Samir, who was in touch with us 24 hours a day, advised us on all issues, and promptly resolved all the difficulties!We are very happy with our treatment at Helios and DMU support!!!

The visit to the clinic was due to an operation to remove thyroid cancer, a man of 63 years. We thank doctor Martin Shtrik and the entire team, the timing of the operation was in accordance with the agreement, the team works smoothly and clearly. The attitude to the patients of all department staff and the clinic is very friendly and caring. The entire process was organized by Mikhail, Maria and Oleg. Marina has been very helpful: she translates synchronously, quickly, does not miss a thing when translated, knows all the special terms, quickly resolving issues with staff. We are not used to the absence of one attending doctor, daily rounds do another doctor. Thank you all for the surgery.

I would like to thank DMU employees Maria and Anton.We arranged the initial appointment very quickly. I was very quick, because I was already in urgent need of surgical intervention. I already had a Schengen visa.We had an interpreter at the clinic provided by DMU. He obviously had worked there before, and he knew very well what to do and where to go. Without his help the process of getting the patient to the hospital would have been much longer.We thank our Doctor Prof. Michael Friedrich and his doctor Jörg Stunneck. They solved the problem that the doctors in Russia did not know what to do with. Their treatment was top-notch; they watched us regularly several times a day and even on weekends.After we received the discharge from the clinic, DMU employees translated the document into Russian very quickly.And the biggest thank you for the help with the following situation. On the way back we forgot our backpack on the train. It was already evening, the next morning we had a plane to Russia. In the backpack were all credit cards, all cash and all the passports. Thanks to Maria we got the backpack and flew home safely on our flight.Thank you very much for your work!