Aesthetic Medicine in the Best Clinics

Feedback on our story of a successful neurosurgical removal of an orbital tumour at Helios ClinicWe express our deepest gratitude to everyone who helped our little son: DMU staff (Andre Saling, who deeply felt the problem, spent hours on the phone with me, discussing, evaluating, persuading to overcome my fears), the translator in Germany (Marina Gusina, great medical translation, full understanding, help in the clinic on different issues as they were), and most importantly, our doctor from God, neurosurgeon Professor R. The most important thing is to our doctor from God, neurosurgeon Prof.R.Bshorer!Exactly the only one in the world who was not afraid of performing the surgery on the tumour on our two year old son, because it was right next to the nerve! The operation was much more difficult, longer, but still it is hard to believe - everything was done perfectly! Just jewelry work by a master of his craft and a real generous person!!!Many highly skilled doctors in Russia convinced us that such surgery was impossible; we also applied to other clinics in Germany, Israel, Spain, Switzerland and the USA. All of them suggested to leave the tumour, which was already 2 cm, without any certainty of its benignity, and just to watch. It was difficult to believe in and decide on the surgery at Helios Clinic of Professor Bshorer. That is why we went to see him first and our first visit was very well organized and he was very open, honest and really wanted to help.He is still in touch with us, answering all questions and providing support.

We thank the German Medical Association for help in organizing the consultation at the clinic of Prof. Marianowicz in Munich. We are very grateful to the interpreter. Thank you everything was perfectly organized.

When you find out that you have cancer, your life and the life of your family are divided into "before" and "after. Yes, it seems that you don't live at all: you just go somewhere for something, do something, say something to someone. And in your head there is a chaos of thoughts and fears and worries. Thank God, we managed to "get acquainted" with Deutsche Medizinische Union at that terrible time. Many thanks to the senior coordinator-physician Michael Tsava who calmly and confidently said that, yes, the situation is not easy, we need serious treatment, but then life goes on. Mikhail assured me that the company will do everything possible for the best and most effective treatment. We received, in my opinion, a complete consultation about the clinics, doctors and the cost of treatment. Michael patiently, competently answered hundreds of our questions and was available almost around the clock. With the help of DMU I underwent two courses of radioiodine therapy at HELIOS Klinikum Berlin-Buch. I am very satisfied both with the conditions of my stay and the attitude of the entire medical staff at the clinic. The treatment fees are transparent and clear: the clinic gives you a detailed invoice with details of how much each treatment costs. At the end of treatment the clinic made a recalculation and we got a part of money back. I would also like to thank Samir, DMU's patient support worker, who was able to quickly and efficiently arrange my second course of radioiodine therapy in difficult circumstances during the coronavirus pandemic. And I would like to express special immense gratitude to the translator Alena Tkach. She is a great human being. Alena is not just an interpreter: she came, worked and left. She treats every patient like a loved one. Even though this job is a huge moral effort, Alyona can always find words of support, and her optimism is a must in these situations. And it is very important to know that being in a foreign country in a difficult time for you, you know who you can turn to for help and advice, you know that you are not alone with your problem.Once again, thank you very much to all the employees of Deutsche Medizinische Union for your work.

I would like to express my gratitude to all employees of "DMU Medical Experts" company for organizing and supporting our treatment in Germany at Helios Berlin-Buch.All stages, beginning from organization of trip, accompaniment of treatment in clinic, as well as assistance in obtaining of all necessary documents and their translation were carried out at a high professional level.Particular thanks to all the medical staff, especially professor Martin Streeck, for the attitude and attention to his patients, despite the heavy workload.We did not feel a language barrier at all, because the clinic has Russian-speaking staff.We were pleased with the results of surgery, rehabilitation and recommendations for further treatment.A pleasant bonus was the clinic's accounting department recalculating the cost of services rendered, as well as timely refunds.Thank you very much again!Respect Khizhnyak Oleg,Ukraine, Dnepropetrovsk

In winter 2018, I decided to have arrhythmia treatment in Germany. Kirill Kalistratov supervised the organization of the trip. With his help, I was selected the best clinic in the city of Leipzig. In April 2019, I was operated in Helios clinic. I rate the organization of the trip and the treatment as excellent. My worries were in vain. Wonderful clinic, great helpful doctors and nurses. We also had a very good diet and excellent care. Thank you very much to the cardiac surgeon S. Richter and Prof. S. Leontjev.

Highest gratitude to all DMU employees who took part in solving my problem. I have never seen such a professional and humane approach. Special thanks to Doctor of Medicine Nuraldin Alshahabi, he was twice found the right words to me, when I was on the verge of breakdown and he was able to give me confidence in a positive result. And Professor Michael Bartels of Helios Clinic is just a God, so masterfully held the surgery and how many words of support he gave me before and after surgery, it is worth a lot. I once again express my gratitude and if you want to hear from me whether I should think about resorting to DMU, call +7 915 190 33 97 Vladimir.

The orthopedic surgeon was professional to the core, passionate about his work, even a commercial patient was for him primarily a patient, not a source of income. I read the description of the operation, he remembered and implemented the wishes of the patient (I was very afraid of dislocation of the joint after surgery and he put the prosthesis to ensure maximum range of motion). The surgery was very easy (even though I had a fibula), postoperative period, too; the joint feels very familiar to me now. Financially everything was as honest as possible (after the surgery, we recalculated everything and returned 25% of the money paid). Thank you to the doctor, hospital and treatment company for everything.

I contacted DMU regarding the selection of a clinic for examination and treatment. My impressions of the services rendered by the company and communication with its representatives were very positive. I was offered treatment at Helios Clinic, Berlin. Examinations and surgeries were performed at the highest level and the environment was excellent. Special thanks to Prof. Mark Schrader, who performed the operation. I was accompanied by our representative Vitaly during my stay in Berlin. I am very grateful to him for his help and exceptional attention to my requests and wishes. All services were rendered professionally, accurately, without any delays. I recommend DMU for cooperation.