Organising Treatment Abroad

I took my wife to Helios in Leipzig for an operation. Yes, not cheap, but well worth it. I have already had an operation in Germany in another city and in another clinic. But I can't imagine anything better than what we had here. Excellent clinic, professional and attentive staff - from head doctor Sergey Leontev and surgeon Dr. Papp to the doctors, nurses and technicians on site. Excellent personal management from Michael Zaav and Maria Shlykova. The treatment method and the operation were chosen very gently and proved to be extremely effective, and the shoulder function was restored almost immediately afterwards. Both pre- and post-surgical anaesthesia allowed us to avoid any pain. We stayed in a separate room for two of us - it was much bigger than a hotel room, and the food was simply amazing - we travel all over the world and visited various restaurants, but we had never seen such a choice of tasty meals with such large portions. We were also surprised by the free regime of stay: walks are allowed, entrance to the clinic is free. Sanitary processing of the rooms and visitors, as well as staff, is at the highest level. Certainly, I will recommend Helios clinic to those who need cardiovascular treatment, orthopedic problems solving (joints changing and "repairing", etc.). And I would definitely recommend DMU for consultations and travel arrangements.

I would like to share my experience of treatment in Germany. My husband was diagnosed with sigmoid diverticulitis, his intestinal problems started about 15 years ago. Well, in 2018 the question of resection came up. Naturally, if finances allow, it is better to do it in Germany, Israel or Turkey. We had a consultation with doctors from these countries. I think that we would have had the same good result everywhere. In Turkey it would have been cheapest, somewhere around 10000 Euro. Israel has announced the price of 25000, but our Jewish brothers were ready to haggle, up to 22000 for a stay in a double ward. The best option was offered by Germany. The cost of the treatment was 15000 Euro. And while the prices in Israel are the same everywhere, in Germany it all depends on the clinic. We chose Helios Clinic in Leipzig. On the basis of this clinic there is a private department for those who like comfort. It is a 5-star hotel. Professor Bartels operated on us. I stayed in a room with my husband. The environment is perfect. The clinic is perfect and the staff is very good. We were picked up at the airport in Berlin by a Russian-speaking driver and taken to the clinic where an interpreter helped us with the paperwork. We didn't have any language skills, believe me there were no problems at all. To communicate with the staff through an interpreter on the phone. No problems. And in the end - my husband is a healthy person now. I do not believe that one year ago our doctors predicted his life with a stoma (intestine on the belly) in Germany, doctors made laporoscopy, the operation is reminded of only three small punctures.

When you find out that you have cancer, your life and the life of your family are divided into "before" and "after. Yes, it seems that you don't live at all: you just go somewhere for something, do something, say something to someone. And in your head there is a chaos of thoughts and fears and worries. Thank God, we managed to "get acquainted" with Deutsche Medizinische Union at that terrible time. Many thanks to the senior coordinator-physician Michael Tsava who calmly and confidently said that, yes, the situation is not easy, we need serious treatment, but then life goes on. Mikhail assured me that the company will do everything possible for the best and most effective treatment. We received, in my opinion, a complete consultation about the clinics, doctors and the cost of treatment. Michael patiently, competently answered hundreds of our questions and was available almost around the clock. With the help of DMU I underwent two courses of radioiodine therapy at HELIOS Klinikum Berlin-Buch. I am very satisfied both with the conditions of my stay and the attitude of the entire medical staff at the clinic. The treatment fees are transparent and clear: the clinic gives you a detailed invoice with details of how much each treatment costs. At the end of treatment the clinic made a recalculation and we got a part of money back. I would also like to thank Samir, DMU's patient support worker, who was able to quickly and efficiently arrange my second course of radioiodine therapy in difficult circumstances during the coronavirus pandemic. And I would like to express special immense gratitude to the translator Alena Tkach. She is a great human being. Alena is not just an interpreter: she came, worked and left. She treats every patient like a loved one. Even though this job is a huge moral effort, Alyona can always find words of support, and her optimism is a must in these situations. And it is very important to know that being in a foreign country in a difficult time for you, you know who you can turn to for help and advice, you know that you are not alone with your problem.Once again, thank you very much to all the employees of Deutsche Medizinische Union for your work.

I would like to thank DMU staff for the excellent organization of my treatment in Germany at Helios Berlin-Buch. Everything was at a high professional level - selection of a doctor for my profile, all organizational issues, interpreter services and transfers. Thank you to Prof. Dr. Per-ulph Tunn for the excellent heart surgery. I had a successful follow up treatment at the Department of Radiation Oncology with Prof. Robert Krempin. DMU also arranged for me to come for a follow-up visit with all the necessary examinations. I thank the coordinator Maria for her excellent work and attention. A huge thank you to the interpreter Alena Tkach for her professionalism and sensitivity to their wards. I plan to have other medical examinations with help of DMU. I would like to say one more time thank you to all of the people who were with me during my treatment.

Feedback on Helios Kreifeld Düsseldorf.I had an exostosis on my hip joint removed. Everything went according to the pre-planned schedule.This was helped by a well prepared work by myself and the International department in Dr. Nuraldin and the logistics office.The surgery itself was good (I had two exostoses removed one quite large 9 by 4 cm) and now after 20 days, I feel fully recovered. However, I am sticking to the recommendation not to play sports.A very special thank you to Dr. Kraft for a well done surgery!By the way, the surgery was priced at $23,000 in Israel, which is double the price of Helios.

I received the necessary surgical treatment at Helios in LeipzigThe German doctors did what they could not do in Russia and I was able to fly home within a couple of days after the surgery.I was extremely satisfied with the clinic and the doctors and the customer service.They were very clear and very fast.Thank you so much for that.

Thank you so much, Julia, Masha and Martin.In December 2018 I was diagnosed with bladder cancer. For me it was not just a shock, but a cruel blow of fate. I was living a healthy lifestyle, doing ""chess"" like a normal person. Time was short, I had to react quickly and correctly. No offense will be taken, but for me it was certainly about finding a clinic in Germany. I had to work with Germans and I could not understand the secret of their success in almost any case. Only later a picture emerged. It is a healthy perfectionism, order in the head and diligence. I would like to mention my attending surgeon, Professor Martin, 1 need not mention his last name, I believe that such people should be known by name. Yes, I see you have already found this wonderful man. Such thoroughness, detail, careful tact and confidence, I simply have never heard.In my desperate state I started looking for a clinic in Germany (special thanks to my employer and my friend for the financial and moral support). I compared several clinics and chose DMU and Helios. The main criteria were good reviews, competent representatives and competitive prices. Very important is also a very good experience in the area I am interested in. Helios Krefeld for me turned out to be the best not only in expectation, but also in practice, in all the smallest details.A special thank you to the two lovely girls Julia and Maria. I was amazed at their documentary quickness. Sorry for the office poetry, I just can't find another definition. From the first moment of acquaintance they struck me with the quality and speed of interaction. I just formulated questions and the answers were already in the mail. I am very grateful to them for their psychological support and attentiveness. Especially, I needed it when the diagnosis just blew my mind.The results of the work of this wonderful team are great, I have a very high chance of getting rid of this disease forever, one month after surgery 1 there is no sign of the tumor, I am just happy.Thank you very much my dear ones.Vasily Korobov, Rostov-on-Don

The girls work very well. When our daughter (3.5 years old) needed heart surgery and couldn't get to a hospital we called anywhere we could. As a result we got to DMU. Registration on the website, short description of the problem and we got a call from the best clinics in Germany. There is no point in describing the situation for a long time, they are very precise, the offers are worthy and there is a lot to choose from. We decided to undergo treatment in Leipzig and we did not regret one bit. Overall, I can highly recommend! Thank you for everything!