Organising Treatment Abroad

We flew to Krefeld to do arthroscopy with cartilage repair for a hip joint that had been injured in an accident. Everything is of the highest standard, the staff is polite and courteous. Nutrition in the hospital, of course, is not good for athletes, but in general - they will not let you die of hunger. However, you should take into account that this is Germany (salt, sausage and everything). And yes, there was a hitch when placing in a room as a guest companion. After paying at the front desk for everything I needed (including meals), I got one fizaline and one hard-boiled egg for breakfast for three days. 😂😂😂😂 Anyway, someone didn't follow through and get me into the program. As a result, the kind-hearted staff fed me whatever they could during the day, for which I thank them very much. A lot of Russian speaking and understanding English, so even an interpreter was not really needed, as it turned out.

The girls work very well. When our daughter (3.5 years old) needed heart surgery and couldn't get to a hospital we called anywhere we could. As a result we got to DMU. Registration on the website, short description of the problem and we got a call from the best clinics in Germany. There is no point in describing the situation for a long time, they are very precise, the offers are worthy and there is a lot to choose from. We decided to undergo treatment in Leipzig and we did not regret one bit. Overall, I can highly recommend! Thank you for everything!

I would like to express my gratitude to all employees of "DMU Medical Experts" company for organizing and supporting our treatment in Germany at Helios Berlin-Buch.All stages, beginning from organization of trip, accompaniment of treatment in clinic, as well as assistance in obtaining of all necessary documents and their translation were carried out at a high professional level.Particular thanks to all the medical staff, especially professor Martin Streeck, for the attitude and attention to his patients, despite the heavy workload.We did not feel a language barrier at all, because the clinic has Russian-speaking staff.We were pleased with the results of surgery, rehabilitation and recommendations for further treatment.A pleasant bonus was the clinic's accounting department recalculating the cost of services rendered, as well as timely refunds.Thank you very much again!Respect Khizhnyak Oleg,Ukraine, Dnepropetrovsk

I was pleased with Deutsche Medizinische Union: they responded quickly to my application (in contrast to the other two companies I had sent applications to at the same time), offered me the Helios clinic in Kreffeld, which I was very satisfied with, and promptly agreed on treatment dates. The communication with the clinic was very good and very informative.The facilities are very good. The staff are friendly and smiling. My English is poor and I don't speak German at all. My English was enough for everyday communication, but in the evening when the surgeon came to talk about the operation, he called the Russian-speaking nurse to improve communication.About the treatment: I had a knee arthroscopy for a meniscus rupture. Suffice it to say one thing about the treatment: I walked around Dusseldorf 3 days after the surgery and had a "light" shopping trip, and on the fourth day I had a six-hour flight.I would like to mention particularly the work of anaesthesiologists. The anesthesia was excellent. It was like I fell asleep for 5 minutes and then woke up without any discomfort (the surgery lasted over an hour). In general the organisation of work is very different from that in Russia for the better.Now half a year has passed after the surgery and my knee is as good as new.

Highest gratitude to all DMU employees who took part in solving my problem. I have never seen such a professional and humane approach. Special thanks to Doctor of Medicine Nuraldin Alshahabi, he was twice found the right words to me, when I was on the verge of breakdown and he was able to give me confidence in a positive result. And Professor Michael Bartels of Helios Clinic is just a God, so masterfully held the surgery and how many words of support he gave me before and after surgery, it is worth a lot. I once again express my gratitude and if you want to hear from me whether I should think about resorting to DMU, call +7 915 190 33 97 Vladimir.

My German experience.In the fall of 2018, I went to the DMU when I realized that our doctors could not cope with my problem.I needed an urgent surgical intervention, and my choice fell on this structure representing the German Medical Union in Moscow.Germans consulted me by correspondence, appointed a surgeon, chose the clinic, and I was in Krefeld Clinic in Germany two weeks later.After a very thorough diagnostics was made, I underwent several perfectly performed surgeries, the success of which was doubted by Moscow doctors.The clinic worked in a well-coordinated way from the cleaning of wards to the catering regime. The qualifications of the doctors raise no doubts, and looking at their professional and polished work you are absolutely convinced of the good outcome of the treatment.This belief in the surgeons, anesthesiologists and their assistants, that is, the positive emotional component of my stay at the clinic, was important to me.I'm very grateful to DMU for their professional and humane approach to helping patients.I wish the entire staff success, prosperity, and good health!With my sincere respect and gratitude,Natalia Arkozi, Moscow, Russia.

I took my wife to Helios in Leipzig for an operation. Yes, not cheap, but well worth it. I have already had an operation in Germany in another city and in another clinic. But I can't imagine anything better than what we had here. Excellent clinic, professional and attentive staff - from head doctor Sergey Leontev and surgeon Dr. Papp to the doctors, nurses and technicians on site. Excellent personal management from Michael Zaav and Maria Shlykova. The treatment method and the operation were chosen very gently and proved to be extremely effective, and the shoulder function was restored almost immediately afterwards. Both pre- and post-surgical anaesthesia allowed us to avoid any pain. We stayed in a separate room for two of us - it was much bigger than a hotel room, and the food was simply amazing - we travel all over the world and visited various restaurants, but we had never seen such a choice of tasty meals with such large portions. We were also surprised by the free regime of stay: walks are allowed, entrance to the clinic is free. Sanitary processing of the rooms and visitors, as well as staff, is at the highest level. Certainly, I will recommend Helios clinic to those who need cardiovascular treatment, orthopedic problems solving (joints changing and "repairing", etc.). And I would definitely recommend DMU for consultations and travel arrangements.

I am Tulumjyan Levon Levonovich I am very satisfied with this hospital my mother is under treatment, we are satisfied with the doctors, good attitude, good service, the cost of treatment is acceptable we are very satisfied