Organising Treatment Abroad

At the beginning of December, we had a detailed chek up in Berlin with the help of the DMU. The initial plan was to undergo all medical procedures in October, but due to the fact that the patients were from Dushanbe (Tajikistan), there were difficulties in obtaining a German visa. As a result, the plan and schedule of medical examinations were changed several times, medical documents and invitations had to be reworked. Thanks to the support of DMU (Maria Shlykova was very grateful) the embassy accepted all the documents and the German visa was issued.In Germany, everything went smoothly, all examinations were held on schedule. We used an interpreter kindly provided by DMU to communicate with German doctors (for a fee).All in all very satisfied!!!

I was pleased with Deutsche Medizinische Union: they responded quickly to my application (in contrast to the other two companies I had sent applications to at the same time), offered me the Helios clinic in Kreffeld, which I was very satisfied with, and promptly agreed on treatment dates. The communication with the clinic was very good and very informative.The facilities are very good. The staff are friendly and smiling. My English is poor and I don't speak German at all. My English was enough for everyday communication, but in the evening when the surgeon came to talk about the operation, he called the Russian-speaking nurse to improve communication.About the treatment: I had a knee arthroscopy for a meniscus rupture. Suffice it to say one thing about the treatment: I walked around Dusseldorf 3 days after the surgery and had a "light" shopping trip, and on the fourth day I had a six-hour flight.I would like to mention particularly the work of anaesthesiologists. The anesthesia was excellent. It was like I fell asleep for 5 minutes and then woke up without any discomfort (the surgery lasted over an hour). In general the organisation of work is very different from that in Russia for the better.Now half a year has passed after the surgery and my knee is as good as new.

The orthopedic surgeon was professional to the core, passionate about his work, even a commercial patient was for him primarily a patient, not a source of income. I read the description of the operation, he remembered and implemented the wishes of the patient (I was very afraid of dislocation of the joint after surgery and he put the prosthesis to ensure maximum range of motion). The surgery was very easy (even though I had a fibula), postoperative period, too; the joint feels very familiar to me now. Financially everything was as honest as possible (after the surgery, we recalculated everything and returned 25% of the money paid). Thank you to the doctor, hospital and treatment company for everything.

I sincerely thank the entire DMU-medical team (Svetlana Rodivilova and Paulina Rudneva) for their sensitivity, attention and understanding. Sincere and huge thanks to Prof. Dr. Foerster for his professional approach to the treatment of my disease. I wish the entire DMU-medical team and Prof. Foerster success in such a difficult job.I wish you happiness and health! I wish you prosperity!I wish you all the best, bright and warm! All the best to you!

I was in the Helios Privatkliniken for the removal of a tumour on my kidney. The surgery was performed by Professor Mark Schrader, everything went well, for which I express my gratitude to him and his assistants during the surgery. I would like to say a special thank you to my interpreter Vitaly who was always there to help me during the surgery.The clinic has all conditions for successful treatment and rehabilitation, attentive staff, comfortable environment, large café on the ground floor.

Through this agency I was able to find a clinic with a high level of service and, most importantly, where they seem to know how to solve our problem. It would have been difficult for me to find the right clinic on my own.The answers to my inquiries were quick and thorough. I would definitely recommend this agency to everyone I know.

We thank the German Medical Association for help in organizing the consultation at the clinic of Prof. Marianowicz in Munich. We are very grateful to the interpreter. Thank you everything was perfectly organized.

On November 26, I underwent surgery for spinal stenosis at Helios in Krefeld. The choice of DMU and the clinic was not a coincidence: my choice was also determined by the successful operation of an acquaintance. It was also the promptness of DMU, discussions with the coordinating physician, and the absence of advertising that determined my choice. The trip was well-organized: I got an invitation and an interpreter at the clinic who helped me in the most difficult first day. The clinic is very good, friendly staff, highly professional doctors. After the operation the parasthesias and pains that had been bothering me for several years have disappeared. I have been living and walking without pain for about three months now. I am very grateful to my doctors for that. It was not very convenient for me when doctors came to visit me regardless of the time for which they had agreed on an interpreter. But there are no pains, and I am very grateful to all of them, both the DMU and the doctors.