Organising Treatment Abroad

I was in the Helios Privatkliniken for the removal of a tumour on my kidney. The surgery was performed by Professor Mark Schrader, everything went well, for which I express my gratitude to him and his assistants during the surgery. I would like to say a special thank you to my interpreter Vitaly who was always there to help me during the surgery.The clinic has all conditions for successful treatment and rehabilitation, attentive staff, comfortable environment, large café on the ground floor.

In September 2019 my little girl was operated on at the Helios Clinic in Erfurt.We applied to many clinics in many countries, nobody wanted to operate on our child, arguing that the child has many serious comorbidities. Only Helios clinic in Germany reacted positively. Our daughter was successfully operated on by a team of highly skilled professionals under the guidance and direct participation of Professor Dr. Rüdiger Gerlach. The clinic was of the highest medical level and professionalism.Highest possible standards of comfort and care have been reached at the clinic. Good nutrition and a homely warm attitude of the staff are the norm at the clinic.A special thank you to our coordinators!They made our trip as stress-free as possible.Andre Saling dealt quickly and professionally with the documents and all the other organizational things. He solved all my questions and requests related to documents at lightning speed.Maria Shlykova was our travel coordinator. It is very important.Our interpreter Leonid Shkolnikov is a very kind person, who was always ready to come to the clinic on time and stayed there as long as we needed. Thank you all for your active participation!In spring 2020, we are preparing our daughter for her second surgery at the same clinic, a spinal reconstruction surgery. Of course we are anxious, but at the same time with great confidence.We hope very much that we will pass this difficult second stage with the same confidence.I can wholeheartedly recommend this clinic to our future patients.

In the difficult situation of COVID-19 we received a quick response, a clear, fast organization of the arrival at the clinic Helios Park-Klinikum Leipzig and the start of treatment. Highly professional medical care is combined in this clinic with an attentive, caring attitude. The attending physician continues to advise and guide the patient even after his return home. Thank you very much to all the staff at the clinic: doctors first, nurses, logistics department, interpreters.

When you find out that you have cancer, your life and the life of your family are divided into "before" and "after. Yes, it seems that you don't live at all: you just go somewhere for something, do something, say something to someone. And in your head there is a chaos of thoughts and fears and worries. Thank God, we managed to "get acquainted" with Deutsche Medizinische Union at that terrible time. Many thanks to the senior coordinator-physician Michael Tsava who calmly and confidently said that, yes, the situation is not easy, we need serious treatment, but then life goes on. Mikhail assured me that the company will do everything possible for the best and most effective treatment. We received, in my opinion, a complete consultation about the clinics, doctors and the cost of treatment. Michael patiently, competently answered hundreds of our questions and was available almost around the clock. With the help of DMU I underwent two courses of radioiodine therapy at HELIOS Klinikum Berlin-Buch. I am very satisfied both with the conditions of my stay and the attitude of the entire medical staff at the clinic. The treatment fees are transparent and clear: the clinic gives you a detailed invoice with details of how much each treatment costs. At the end of treatment the clinic made a recalculation and we got a part of money back. I would also like to thank Samir, DMU's patient support worker, who was able to quickly and efficiently arrange my second course of radioiodine therapy in difficult circumstances during the coronavirus pandemic. And I would like to express special immense gratitude to the translator Alena Tkach. She is a great human being. Alena is not just an interpreter: she came, worked and left. She treats every patient like a loved one. Even though this job is a huge moral effort, Alyona can always find words of support, and her optimism is a must in these situations. And it is very important to know that being in a foreign country in a difficult time for you, you know who you can turn to for help and advice, you know that you are not alone with your problem.Once again, thank you very much to all the employees of Deutsche Medizinische Union for your work.

I would like to thank all the employees of the Deutsche Medizinische Union for their help and support in arranging my treatment at the Helios Caecilien-Hospital Huels. In August 2019, I underwent two hip replacement surgeries, which went as perfectly as possible, in addition to a two-week rehabilitation course at the same clinic. I would like to mention the professionalism, friendliness and responsiveness of all the staff at the hospital. I would also like to thank the surgeon Prof. Dr. Kraft, Dr. Hachenberg and Dr. Sauer, all the nurses and the surgical team. THANK YOU. Of course it would have been much more difficult, if not impossible, without the clear and understandable organization of the trip and the process of treatment myself. That's why, I'm very glad that I found an organization like DMU. And I'm saying a big thank you. Thank you Mikhail Zaava (doctor), thank you Anastasia (coordinator), thank you Valeria (translator), thank you everyone who worked one way or another on my trip. I wish you health and all the best.P.S. Could you please give my feedback and thank you to the clinic personnel and personally Prof. Kraft.Respectfully and with great appreciation Ivan S.

We came to the clinic because we needed a valve replacement. The logistics and administration department was very professional and helpful with transfers, translations and anything else that needed to be taken care of. The surgery went very well, thank you Dr. Schmidt.

I had a mitral valve surgery in November 2019 at the Heart Center in Leipzig. The operation was a success. Service was excellent. I was met by car. The interpreter was good. The room is big and comfortable. The doctors are very good. Special thanks to the nurses on duty. I liked it. The amount of the risk was repaid on time. I recommend minimally invasive surgeries to Dr. Leontiev S.A.

LU-177 treatment at the Helios Berlin-Buch Clinic. The organization of the treatment was done in a short time. The staff recommended the clinic based on our situation, visa support, recommendations for relocation in Germany - everything was received in full. Doctors and clinic staff were very attentive to our patients. It is very convinient that you can get full range of services in one place. It is especially important for people who come for treatment. Our course of treatment will be long and I am sure that we will continue to receive qualified help throughout.