Organization of treatment in Spain clinics

I would like to thank DMU staff for the excellent organization of the examination of my daughter Nadezhda Rikun in Germany at Helios Klinikum Erfurt. Thank you Eugenia, Luis, Anastasia for your patience, understanding and professionalism. We were at the highest level. We will cooperate with you in future as we are going to have more treatment.

When you find out that you have cancer, your life and the life of your family are divided into "before" and "after. Yes, it seems that you don't live at all: you just go somewhere for something, do something, say something to someone. And in your head there is a chaos of thoughts and fears and worries. Thank God, we managed to "get acquainted" with Deutsche Medizinische Union at that terrible time. Many thanks to the senior coordinator-physician Michael Tsava who calmly and confidently said that, yes, the situation is not easy, we need serious treatment, but then life goes on. Mikhail assured me that the company will do everything possible for the best and most effective treatment. We received, in my opinion, a complete consultation about the clinics, doctors and the cost of treatment. Michael patiently, competently answered hundreds of our questions and was available almost around the clock. With the help of DMU I underwent two courses of radioiodine therapy at HELIOS Klinikum Berlin-Buch. I am very satisfied both with the conditions of my stay and the attitude of the entire medical staff at the clinic. The treatment fees are transparent and clear: the clinic gives you a detailed invoice with details of how much each treatment costs. At the end of treatment the clinic made a recalculation and we got a part of money back. I would also like to thank Samir, DMU's patient support worker, who was able to quickly and efficiently arrange my second course of radioiodine therapy in difficult circumstances during the coronavirus pandemic. And I would like to express special immense gratitude to the translator Alena Tkach. She is a great human being. Alena is not just an interpreter: she came, worked and left. She treats every patient like a loved one. Even though this job is a huge moral effort, Alyona can always find words of support, and her optimism is a must in these situations. And it is very important to know that being in a foreign country in a difficult time for you, you know who you can turn to for help and advice, you know that you are not alone with your problem.Once again, thank you very much to all the employees of Deutsche Medizinische Union for your work.

My German experience.In the fall of 2018, I went to the DMU when I realized that our doctors could not cope with my problem.I needed an urgent surgical intervention, and my choice fell on this structure representing the German Medical Union in Moscow.Germans consulted me by correspondence, appointed a surgeon, chose the clinic, and I was in Krefeld Clinic in Germany two weeks later.After a very thorough diagnostics was made, I underwent several perfectly performed surgeries, the success of which was doubted by Moscow doctors.The clinic worked in a well-coordinated way from the cleaning of wards to the catering regime. The qualifications of the doctors raise no doubts, and looking at their professional and polished work you are absolutely convinced of the good outcome of the treatment.This belief in the surgeons, anesthesiologists and their assistants, that is, the positive emotional component of my stay at the clinic, was important to me.I'm very grateful to DMU for their professional and humane approach to helping patients.I wish the entire staff success, prosperity, and good health!With my sincere respect and gratitude,Natalia Arkozi, Moscow, Russia.

I would like to thank DMU employees Maria and Anton.We arranged the initial appointment very quickly. I was very quick, because I was already in urgent need of surgical intervention. I already had a Schengen visa.We had an interpreter at the clinic provided by DMU. He obviously had worked there before, and he knew very well what to do and where to go. Without his help the process of getting the patient to the hospital would have been much longer.We thank our Doctor Prof. Michael Friedrich and his doctor Jörg Stunneck. They solved the problem that the doctors in Russia did not know what to do with. Their treatment was top-notch; they watched us regularly several times a day and even on weekends.After we received the discharge from the clinic, DMU employees translated the document into Russian very quickly.And the biggest thank you for the help with the following situation. On the way back we forgot our backpack on the train. It was already evening, the next morning we had a plane to Russia. In the backpack were all credit cards, all cash and all the passports. Thanks to Maria we got the backpack and flew home safely on our flight.Thank you very much for your work!

Many thanks to the staff at Helios Berlin Buch and personally to Prof. Jürgen Kiewit and to DMU for organizing the treatment.

I have been treated at Helios Park Clinic in Leipzig since 28.01 to 1.02.20 for cardiac radiofrequency ablation,I would like to express my heartfelt thanks to all medical and service staff, especially to Dr. Richter who has done the surgery in a very professional and caring manner,A big thank you to all of DMU's organizational staff.Dr. Leonidas,Thanks to all of the DMU organizational staff members Dr Leonidas, Samir and especially the best interpreter Nadezhda Reinhardt.

Dr. Kraft operated on me. Endoprosthetics. A year and a half later I feel great. The joints don't bother me anymore. I'm living my life to the fullest. Thank you for your service!

The orthopedic surgeon was professional to the core, passionate about his work, even a commercial patient was for him primarily a patient, not a source of income. I read the description of the operation, he remembered and implemented the wishes of the patient (I was very afraid of dislocation of the joint after surgery and he put the prosthesis to ensure maximum range of motion). The surgery was very easy (even though I had a fibula), postoperative period, too; the joint feels very familiar to me now. Financially everything was as honest as possible (after the surgery, we recalculated everything and returned 25% of the money paid). Thank you to the doctor, hospital and treatment company for everything.