Organization of treatment in Spain clinics

We flew to Krefeld to do arthroscopy with cartilage repair for a hip joint that had been injured in an accident. Everything is of the highest standard, the staff is polite and courteous. Nutrition in the hospital, of course, is not good for athletes, but in general - they will not let you die of hunger. However, you should take into account that this is Germany (salt, sausage and everything). And yes, there was a hitch when placing in a room as a guest companion. After paying at the front desk for everything I needed (including meals), I got one fizaline and one hard-boiled egg for breakfast for three days. 😂😂😂😂 Anyway, someone didn't follow through and get me into the program. As a result, the kind-hearted staff fed me whatever they could during the day, for which I thank them very much. A lot of Russian speaking and understanding English, so even an interpreter was not really needed, as it turned out.

I took my wife to Helios in Leipzig for an operation. Yes, not cheap, but well worth it. I have already had an operation in Germany in another city and in another clinic. But I can't imagine anything better than what we had here. Excellent clinic, professional and attentive staff - from head doctor Sergey Leontev and surgeon Dr. Papp to the doctors, nurses and technicians on site. Excellent personal management from Michael Zaav and Maria Shlykova. The treatment method and the operation were chosen very gently and proved to be extremely effective, and the shoulder function was restored almost immediately afterwards. Both pre- and post-surgical anaesthesia allowed us to avoid any pain. We stayed in a separate room for two of us - it was much bigger than a hotel room, and the food was simply amazing - we travel all over the world and visited various restaurants, but we had never seen such a choice of tasty meals with such large portions. We were also surprised by the free regime of stay: walks are allowed, entrance to the clinic is free. Sanitary processing of the rooms and visitors, as well as staff, is at the highest level. Certainly, I will recommend Helios clinic to those who need cardiovascular treatment, orthopedic problems solving (joints changing and "repairing", etc.). And I would definitely recommend DMU for consultations and travel arrangements.

I had a hip replacement at Helios Huls. The surgery was performed by Prof. Kraft, very professional, the pain was minimal, and the prosthesis was the best in the class. I walked on my legs the same evening, and since the next day I walked on crutches, and in 4-5 days I did without crutches. The doctors are excellent, the care is good, wards and the hospital looks more like a hotel/sanatorium - everything is very comfortable and beautiful. Food is also at a high level, the menu is varied, but as for me, a lot of bread. Rehabilitation was very good, we worked with all muscle groups according to individual programme. The groups are not large, there are individual sessions, which is very comfortable. The only problem was the language barrier, not all of the staff understood English, and there were some misunderstandings. I got fast and good support from Bukimed and DMU.

I contacted DMU regarding the selection of a clinic for examination and treatment. My impressions of the services rendered by the company and communication with its representatives were very positive. I was offered treatment at Helios Clinic, Berlin. Examinations and surgeries were performed at the highest level and the environment was excellent. Special thanks to Prof. Mark Schrader, who performed the operation. I was accompanied by our representative Vitaly during my stay in Berlin. I am very grateful to him for his help and exceptional attention to my requests and wishes. All services were rendered professionally, accurately, without any delays. I recommend DMU for cooperation.

Travelling to Germany in Leipzig in a cardiac logistics clinic. We asked for advice on examination and further treatment of my son communicated directly with Dr. Nuraldin. With great attention very professional approach specifically to our situation helped with the choice of hospital, all organizational issues and those that joined in the preparation process resolved quickly, Dr. Nuraldin, Maria logistics specialist always in touch, all details were discussed no hidden moments was not all very professional. At the clinic we were met on the appointed day checkups were quick.Attentive staff, wonderful doctor.At any question with great attention to us a little unusual but it really is so without exaggeration.I can say that the clinic with a very high level.So make the right choice if you want to help your loved ones.We were very happy you will not regret it if you choose Cardio-Logic Clinic Leipzig.

At the beginning of December, we had a detailed chek up in Berlin with the help of the DMU. The initial plan was to undergo all medical procedures in October, but due to the fact that the patients were from Dushanbe (Tajikistan), there were difficulties in obtaining a German visa. As a result, the plan and schedule of medical examinations were changed several times, medical documents and invitations had to be reworked. Thanks to the support of DMU (Maria Shlykova was very grateful) the embassy accepted all the documents and the German visa was issued.In Germany, everything went smoothly, all examinations were held on schedule. We used an interpreter kindly provided by DMU to communicate with German doctors (for a fee).All in all very satisfied!!!

When you find out that you have cancer, your life and the life of your family are divided into "before" and "after. Yes, it seems that you don't live at all: you just go somewhere for something, do something, say something to someone. And in your head there is a chaos of thoughts and fears and worries. Thank God, we managed to "get acquainted" with Deutsche Medizinische Union at that terrible time. Many thanks to the senior coordinator-physician Michael Tsava who calmly and confidently said that, yes, the situation is not easy, we need serious treatment, but then life goes on. Mikhail assured me that the company will do everything possible for the best and most effective treatment. We received, in my opinion, a complete consultation about the clinics, doctors and the cost of treatment. Michael patiently, competently answered hundreds of our questions and was available almost around the clock. With the help of DMU I underwent two courses of radioiodine therapy at HELIOS Klinikum Berlin-Buch. I am very satisfied both with the conditions of my stay and the attitude of the entire medical staff at the clinic. The treatment fees are transparent and clear: the clinic gives you a detailed invoice with details of how much each treatment costs. At the end of treatment the clinic made a recalculation and we got a part of money back. I would also like to thank Samir, DMU's patient support worker, who was able to quickly and efficiently arrange my second course of radioiodine therapy in difficult circumstances during the coronavirus pandemic. And I would like to express special immense gratitude to the translator Alena Tkach. She is a great human being. Alena is not just an interpreter: she came, worked and left. She treats every patient like a loved one. Even though this job is a huge moral effort, Alyona can always find words of support, and her optimism is a must in these situations. And it is very important to know that being in a foreign country in a difficult time for you, you know who you can turn to for help and advice, you know that you are not alone with your problem.Once again, thank you very much to all the employees of Deutsche Medizinische Union for your work.

I would like to thank all the staff in the Cardiac Rhythm Recovery Unit of the Hospital Leipzig for their sensitive and attentive attitude and promptness in solving all problems. On 25 February my husband underwent radiofrequency ablation to restore heart rhythm. He is recovering now and is slowly coming back to an active life. Doctor Sergio Richter who performed the surgery and the head of the clinic Sergey Leontev visited our hospital room after the surgery and explained to us how the surgery was, and what steps to take for further recovery. Special thanks to the coordinator of Deutsche Medizinische Union Nuraltdin who helped us to organize trip and make AHF treatment (it could not have been done any later because of epidemiologic situation), was always in touch with us and is following up his treatment now, interpreter Larisa, medical nurse Tamara. Thank you all! We wish you all good health and patience at this difficult time.