Visceral Surgery in Clinics

I would like to express my gratitude to all employees of "DMU Medical Experts" company for organizing and supporting our treatment in Germany at Helios Berlin-Buch.All stages, beginning from organization of trip, accompaniment of treatment in clinic, as well as assistance in obtaining of all necessary documents and their translation were carried out at a high professional level.Particular thanks to all the medical staff, especially professor Martin Streeck, for the attitude and attention to his patients, despite the heavy workload.We did not feel a language barrier at all, because the clinic has Russian-speaking staff.We were pleased with the results of surgery, rehabilitation and recommendations for further treatment.A pleasant bonus was the clinic's accounting department recalculating the cost of services rendered, as well as timely refunds.Thank you very much again!Respect Khizhnyak Oleg,Ukraine, Dnepropetrovsk

I was operated on at Helios Clinic in Krefeld with a diagnosis of grade 3 hemorrhoids. The operation was successful (without excision, with fixation of the hemorrhoids to the intestinal wall). On the third day I was discharged from the hospital. The patient went to work after 6 days. During the first 3 weeks I had discomfort after a visit to the toilet. It is bearable. From personal experience: I recommend you to take OptiFibre from Nestle (also Germany) in addition to the diet. The Relief advance ointment is very grateful to Dr. Wulstein and his team and all the staff at the clinic. Also I thank Vera Spiridonova and Samir as a coordinator in selecting the clinic and travel arrangements. Dz. Russia.

In September 2019 my little girl was operated on at the Helios Clinic in Erfurt.We applied to many clinics in many countries, nobody wanted to operate on our child, arguing that the child has many serious comorbidities. Only Helios clinic in Germany reacted positively. Our daughter was successfully operated on by a team of highly skilled professionals under the guidance and direct participation of Professor Dr. Rüdiger Gerlach. The clinic was of the highest medical level and professionalism.Highest possible standards of comfort and care have been reached at the clinic. Good nutrition and a homely warm attitude of the staff are the norm at the clinic.A special thank you to our coordinators!They made our trip as stress-free as possible.Andre Saling dealt quickly and professionally with the documents and all the other organizational things. He solved all my questions and requests related to documents at lightning speed.Maria Shlykova was our travel coordinator. It is very important.Our interpreter Leonid Shkolnikov is a very kind person, who was always ready to come to the clinic on time and stayed there as long as we needed. Thank you all for your active participation!In spring 2020, we are preparing our daughter for her second surgery at the same clinic, a spinal reconstruction surgery. Of course we are anxious, but at the same time with great confidence.We hope very much that we will pass this difficult second stage with the same confidence.I can wholeheartedly recommend this clinic to our future patients.

We had a check-up at the Meoclinic in Berlin. We were very happy with the results, the doctors at the clinic were very professional, the service and the quality of care was excellent. Overall this clinic is great, I recommend it to everyone. I must also mention Samir who works for Deutsche Medizinische Union, he was always available and helped us with everything. Thank you very much to Deutsche Medizinische Union for such a quick service.

Our cooperation with Deutsche Medizinische Union was accidental and at first it was difficult to trust, but we had to because of the child's cancer. The medical specialist Michael recommended Helios Clinic in Berlin and we were treated there. We were always in touch with the logistics specialist Pauline who helped us to solve all our questions during and after treatment. We were especially surprised when Pauline told us that we still had an overpayment after our treatment and the clinic wants to return it, and we did get that overpayment.I would like to thank Polina and Elena Tkach who helped us in the clinic to find a common language with German doctors.Thanks to everyone who helped us. I am glad there is such an organization and such caring people!

Through this agency I was able to find a clinic with a high level of service and, most importantly, where they seem to know how to solve our problem. It would have been difficult for me to find the right clinic on my own.The answers to my inquiries were quick and thorough. I would definitely recommend this agency to everyone I know.

Feedback on our story of a successful neurosurgical removal of an orbital tumour at Helios ClinicWe express our deepest gratitude to everyone who helped our little son: DMU staff (Andre Saling, who deeply felt the problem, spent hours on the phone with me, discussing, evaluating, persuading to overcome my fears), the translator in Germany (Marina Gusina, great medical translation, full understanding, help in the clinic on different issues as they were), and most importantly, our doctor from God, neurosurgeon Professor R. The most important thing is to our doctor from God, neurosurgeon Prof.R.Bshorer!Exactly the only one in the world who was not afraid of performing the surgery on the tumour on our two year old son, because it was right next to the nerve! The operation was much more difficult, longer, but still it is hard to believe - everything was done perfectly! Just jewelry work by a master of his craft and a real generous person!!!Many highly skilled doctors in Russia convinced us that such surgery was impossible; we also applied to other clinics in Germany, Israel, Spain, Switzerland and the USA. All of them suggested to leave the tumour, which was already 2 cm, without any certainty of its benignity, and just to watch. It was difficult to believe in and decide on the surgery at Helios Clinic of Professor Bshorer. That is why we went to see him first and our first visit was very well organized and he was very open, honest and really wanted to help.He is still in touch with us, answering all questions and providing support.

The orthopedic surgeon was professional to the core, passionate about his work, even a commercial patient was for him primarily a patient, not a source of income. I read the description of the operation, he remembered and implemented the wishes of the patient (I was very afraid of dislocation of the joint after surgery and he put the prosthesis to ensure maximum range of motion). The surgery was very easy (even though I had a fibula), postoperative period, too; the joint feels very familiar to me now. Financially everything was as honest as possible (after the surgery, we recalculated everything and returned 25% of the money paid). Thank you to the doctor, hospital and treatment company for everything.