Ears, Nose and Throat Treatment in the Best Clinics

Feedback on our story of a successful neurosurgical removal of an orbital tumour at Helios ClinicWe express our deepest gratitude to everyone who helped our little son: DMU staff (Andre Saling, who deeply felt the problem, spent hours on the phone with me, discussing, evaluating, persuading to overcome my fears), the translator in Germany (Marina Gusina, great medical translation, full understanding, help in the clinic on different issues as they were), and most importantly, our doctor from God, neurosurgeon Professor R. The most important thing is to our doctor from God, neurosurgeon Prof.R.Bshorer!Exactly the only one in the world who was not afraid of performing the surgery on the tumour on our two year old son, because it was right next to the nerve! The operation was much more difficult, longer, but still it is hard to believe - everything was done perfectly! Just jewelry work by a master of his craft and a real generous person!!!Many highly skilled doctors in Russia convinced us that such surgery was impossible; we also applied to other clinics in Germany, Israel, Spain, Switzerland and the USA. All of them suggested to leave the tumour, which was already 2 cm, without any certainty of its benignity, and just to watch. It was difficult to believe in and decide on the surgery at Helios Clinic of Professor Bshorer. That is why we went to see him first and our first visit was very well organized and he was very open, honest and really wanted to help.He is still in touch with us, answering all questions and providing support.

When you find out that you have cancer, your life and the life of your family are divided into "before" and "after. Yes, it seems that you don't live at all: you just go somewhere for something, do something, say something to someone. And in your head there is a chaos of thoughts and fears and worries. Thank God, we managed to "get acquainted" with Deutsche Medizinische Union at that terrible time. Many thanks to the senior coordinator-physician Michael Tsava who calmly and confidently said that, yes, the situation is not easy, we need serious treatment, but then life goes on. Mikhail assured me that the company will do everything possible for the best and most effective treatment. We received, in my opinion, a complete consultation about the clinics, doctors and the cost of treatment. Michael patiently, competently answered hundreds of our questions and was available almost around the clock. With the help of DMU I underwent two courses of radioiodine therapy at HELIOS Klinikum Berlin-Buch. I am very satisfied both with the conditions of my stay and the attitude of the entire medical staff at the clinic. The treatment fees are transparent and clear: the clinic gives you a detailed invoice with details of how much each treatment costs. At the end of treatment the clinic made a recalculation and we got a part of money back. I would also like to thank Samir, DMU's patient support worker, who was able to quickly and efficiently arrange my second course of radioiodine therapy in difficult circumstances during the coronavirus pandemic. And I would like to express special immense gratitude to the translator Alena Tkach. She is a great human being. Alena is not just an interpreter: she came, worked and left. She treats every patient like a loved one. Even though this job is a huge moral effort, Alyona can always find words of support, and her optimism is a must in these situations. And it is very important to know that being in a foreign country in a difficult time for you, you know who you can turn to for help and advice, you know that you are not alone with your problem.Once again, thank you very much to all the employees of Deutsche Medizinische Union for your work.

We came to the clinic because we needed a valve replacement. The logistics and administration department was very professional and helpful with transfers, translations and anything else that needed to be taken care of. The surgery went very well, thank you Dr. Schmidt.

As always, trouble comes suddenly! I started to lose my eyesight suddenly. There was a question how to get to Germany for treatment, how much it will cost, how to get a visa quickly? After some monitoring on the Internet, found phone numbers that offer help, but I was afraid, standing on the stakes were health, and even life, as pressure in the eye could lead to irreparable consequences. We read about the INTERNATIONAL MEDICAL CENTER and decided to trust them. The trip to our clinic was quick as we stayed with a friend and the accompanying person and the ambulance was taken very quickly. The manager was in constant contact with us and we were given a very good time. The treatment had a long duration but we had to travel once again and the manager helped to arrange everything.I AM VERY GRATEFUL THAT THERE IS SUCH AN ORGANIZATION,

The visit to the clinic was due to an operation to remove thyroid cancer, a man of 63 years. We thank doctor Martin Shtrik and the entire team, the timing of the operation was in accordance with the agreement, the team works smoothly and clearly. The attitude to the patients of all department staff and the clinic is very friendly and caring. The entire process was organized by Mikhail, Maria and Oleg. Marina has been very helpful: she translates synchronously, quickly, does not miss a thing when translated, knows all the special terms, quickly resolving issues with staff. We are not used to the absence of one attending doctor, daily rounds do another doctor. Thank you all for the surgery.

I received the necessary surgical treatment at Helios in LeipzigThe German doctors did what they could not do in Russia and I was able to fly home within a couple of days after the surgery.I was extremely satisfied with the clinic and the doctors and the customer service.They were very clear and very fast.Thank you so much for that.

Thank you so much, Julia, Masha and Martin.In December 2018 I was diagnosed with bladder cancer. For me it was not just a shock, but a cruel blow of fate. I was living a healthy lifestyle, doing ""chess"" like a normal person. Time was short, I had to react quickly and correctly. No offense will be taken, but for me it was certainly about finding a clinic in Germany. I had to work with Germans and I could not understand the secret of their success in almost any case. Only later a picture emerged. It is a healthy perfectionism, order in the head and diligence. I would like to mention my attending surgeon, Professor Martin, 1 need not mention his last name, I believe that such people should be known by name. Yes, I see you have already found this wonderful man. Such thoroughness, detail, careful tact and confidence, I simply have never heard.In my desperate state I started looking for a clinic in Germany (special thanks to my employer and my friend for the financial and moral support). I compared several clinics and chose DMU and Helios. The main criteria were good reviews, competent representatives and competitive prices. Very important is also a very good experience in the area I am interested in. Helios Krefeld for me turned out to be the best not only in expectation, but also in practice, in all the smallest details.A special thank you to the two lovely girls Julia and Maria. I was amazed at their documentary quickness. Sorry for the office poetry, I just can't find another definition. From the first moment of acquaintance they struck me with the quality and speed of interaction. I just formulated questions and the answers were already in the mail. I am very grateful to them for their psychological support and attentiveness. Especially, I needed it when the diagnosis just blew my mind.The results of the work of this wonderful team are great, I have a very high chance of getting rid of this disease forever, one month after surgery 1 there is no sign of the tumor, I am just happy.Thank you very much my dear ones.Vasily Korobov, Rostov-on-Don

Highest gratitude to all DMU employees who took part in solving my problem. I have never seen such a professional and humane approach. Special thanks to Doctor of Medicine Nuraldin Alshahabi, he was twice found the right words to me, when I was on the verge of breakdown and he was able to give me confidence in a positive result. And Professor Michael Bartels of Helios Clinic is just a God, so masterfully held the surgery and how many words of support he gave me before and after surgery, it is worth a lot. I once again express my gratitude and if you want to hear from me whether I should think about resorting to DMU, call +7 915 190 33 97 Vladimir.