Organization of treatment in South Korea clinics

I contacted DMU regarding the selection of a clinic for examination and treatment. My impressions of the services rendered by the company and communication with its representatives were very positive. I was offered treatment at Helios Clinic, Berlin. Examinations and surgeries were performed at the highest level and the environment was excellent. Special thanks to Prof. Mark Schrader, who performed the operation. I was accompanied by our representative Vitaly during my stay in Berlin. I am very grateful to him for his help and exceptional attention to my requests and wishes. All services were rendered professionally, accurately, without any delays. I recommend DMU for cooperation.

I'm glad I found this clinic, I found a doctor here who will help me make big changes in my life, there is a practice here that I haven't seen in my country, I trust and recommend it to other people.

I was in the Helios Privatkliniken for the removal of a tumour on my kidney. The surgery was performed by Professor Mark Schrader, everything went well, for which I express my gratitude to him and his assistants during the surgery. I would like to say a special thank you to my interpreter Vitaly who was always there to help me during the surgery.The clinic has all conditions for successful treatment and rehabilitation, attentive staff, comfortable environment, large café on the ground floor.

We would like to express our gratitude to the DMU staff for their prompt assistance! Professional approach and quick solution to our health problems. The situation was critical and we quickly found a clinic and the best professor - maxillofacial surgeon, who we are extremely grateful to! They provided us with full support, gave us answers to all our questions, and the DMU staff was always helpful, caring and interested in solving our problems. We recommend applying to everyone, who is in a difficult situation (God forbid)! Special thanks to our coordinator Svetlana, our translator in Schwerin Marina and our logistician Maria.

In the difficult situation of COVID-19 we received a quick response, a clear, fast organization of the arrival at the clinic Helios Park-Klinikum Leipzig and the start of treatment. Highly professional medical care is combined in this clinic with an attentive, caring attitude. The attending physician continues to advise and guide the patient even after his return home. Thank you very much to all the staff at the clinic: doctors first, nurses, logistics department, interpreters.

At the beginning of December, we had a detailed chek up in Berlin with the help of the DMU. The initial plan was to undergo all medical procedures in October, but due to the fact that the patients were from Dushanbe (Tajikistan), there were difficulties in obtaining a German visa. As a result, the plan and schedule of medical examinations were changed several times, medical documents and invitations had to be reworked. Thanks to the support of DMU (Maria Shlykova was very grateful) the embassy accepted all the documents and the German visa was issued.In Germany, everything went smoothly, all examinations were held on schedule. We used an interpreter kindly provided by DMU to communicate with German doctors (for a fee).All in all very satisfied!!!

I had a hip replacement at Helios Huls. The surgery was performed by Prof. Kraft, very professional, the pain was minimal, and the prosthesis was the best in the class. I walked on my legs the same evening, and since the next day I walked on crutches, and in 4-5 days I did without crutches. The doctors are excellent, the care is good, wards and the hospital looks more like a hotel/sanatorium - everything is very comfortable and beautiful. Food is also at a high level, the menu is varied, but as for me, a lot of bread. Rehabilitation was very good, we worked with all muscle groups according to individual programme. The groups are not large, there are individual sessions, which is very comfortable. The only problem was the language barrier, not all of the staff understood English, and there were some misunderstandings. I got fast and good support from Bukimed and DMU.

When you find out that you have cancer, your life and the life of your family are divided into "before" and "after. Yes, it seems that you don't live at all: you just go somewhere for something, do something, say something to someone. And in your head there is a chaos of thoughts and fears and worries. Thank God, we managed to "get acquainted" with Deutsche Medizinische Union at that terrible time. Many thanks to the senior coordinator-physician Michael Tsava who calmly and confidently said that, yes, the situation is not easy, we need serious treatment, but then life goes on. Mikhail assured me that the company will do everything possible for the best and most effective treatment. We received, in my opinion, a complete consultation about the clinics, doctors and the cost of treatment. Michael patiently, competently answered hundreds of our questions and was available almost around the clock. With the help of DMU I underwent two courses of radioiodine therapy at HELIOS Klinikum Berlin-Buch. I am very satisfied both with the conditions of my stay and the attitude of the entire medical staff at the clinic. The treatment fees are transparent and clear: the clinic gives you a detailed invoice with details of how much each treatment costs. At the end of treatment the clinic made a recalculation and we got a part of money back. I would also like to thank Samir, DMU's patient support worker, who was able to quickly and efficiently arrange my second course of radioiodine therapy in difficult circumstances during the coronavirus pandemic. And I would like to express special immense gratitude to the translator Alena Tkach. She is a great human being. Alena is not just an interpreter: she came, worked and left. She treats every patient like a loved one. Even though this job is a huge moral effort, Alyona can always find words of support, and her optimism is a must in these situations. And it is very important to know that being in a foreign country in a difficult time for you, you know who you can turn to for help and advice, you know that you are not alone with your problem.Once again, thank you very much to all the employees of Deutsche Medizinische Union for your work.