Organization of treatment in South Korea clinics

The DMU specialists looked into the examinations and quickly found a suitable clinic and an experienced neurologist. The clinic where I had my consultations is located in the centre of Berlin. Polite staff, knowledgeable specialists, comfortable stay, everything was there. Thank you, I was very satisfied!

I received the necessary surgical treatment at Helios in LeipzigThe German doctors did what they could not do in Russia and I was able to fly home within a couple of days after the surgery.I was extremely satisfied with the clinic and the doctors and the customer service.They were very clear and very fast.Thank you so much for that.

LU-177 treatment at the Helios Berlin-Buch Clinic. The organization of the treatment was done in a short time. The staff recommended the clinic based on our situation, visa support, recommendations for relocation in Germany - everything was received in full. Doctors and clinic staff were very attentive to our patients. It is very convinient that you can get full range of services in one place. It is especially important for people who come for treatment. Our course of treatment will be long and I am sure that we will continue to receive qualified help throughout.

The girls work very well. When our daughter (3.5 years old) needed heart surgery and couldn't get to a hospital we called anywhere we could. As a result we got to DMU. Registration on the website, short description of the problem and we got a call from the best clinics in Germany. There is no point in describing the situation for a long time, they are very precise, the offers are worthy and there is a lot to choose from. We decided to undergo treatment in Leipzig and we did not regret one bit. Overall, I can highly recommend! Thank you for everything!

When you find out that you have cancer, your life and the life of your family are divided into "before" and "after. Yes, it seems that you don't live at all: you just go somewhere for something, do something, say something to someone. And in your head there is a chaos of thoughts and fears and worries. Thank God, we managed to "get acquainted" with Deutsche Medizinische Union at that terrible time. Many thanks to the senior coordinator-physician Michael Tsava who calmly and confidently said that, yes, the situation is not easy, we need serious treatment, but then life goes on. Mikhail assured me that the company will do everything possible for the best and most effective treatment. We received, in my opinion, a complete consultation about the clinics, doctors and the cost of treatment. Michael patiently, competently answered hundreds of our questions and was available almost around the clock. With the help of DMU I underwent two courses of radioiodine therapy at HELIOS Klinikum Berlin-Buch. I am very satisfied both with the conditions of my stay and the attitude of the entire medical staff at the clinic. The treatment fees are transparent and clear: the clinic gives you a detailed invoice with details of how much each treatment costs. At the end of treatment the clinic made a recalculation and we got a part of money back. I would also like to thank Samir, DMU's patient support worker, who was able to quickly and efficiently arrange my second course of radioiodine therapy in difficult circumstances during the coronavirus pandemic. And I would like to express special immense gratitude to the translator Alena Tkach. She is a great human being. Alena is not just an interpreter: she came, worked and left. She treats every patient like a loved one. Even though this job is a huge moral effort, Alyona can always find words of support, and her optimism is a must in these situations. And it is very important to know that being in a foreign country in a difficult time for you, you know who you can turn to for help and advice, you know that you are not alone with your problem.Once again, thank you very much to all the employees of Deutsche Medizinische Union for your work.

I was pleased with Deutsche Medizinische Union: they responded quickly to my application (in contrast to the other two companies I had sent applications to at the same time), offered me the Helios clinic in Kreffeld, which I was very satisfied with, and promptly agreed on treatment dates. The communication with the clinic was very good and very informative.The facilities are very good. The staff are friendly and smiling. My English is poor and I don't speak German at all. My English was enough for everyday communication, but in the evening when the surgeon came to talk about the operation, he called the Russian-speaking nurse to improve communication.About the treatment: I had a knee arthroscopy for a meniscus rupture. Suffice it to say one thing about the treatment: I walked around Dusseldorf 3 days after the surgery and had a "light" shopping trip, and on the fourth day I had a six-hour flight.I would like to mention particularly the work of anaesthesiologists. The anesthesia was excellent. It was like I fell asleep for 5 minutes and then woke up without any discomfort (the surgery lasted over an hour). In general the organisation of work is very different from that in Russia for the better.Now half a year has passed after the surgery and my knee is as good as new.

On November 26, I underwent surgery for spinal stenosis at Helios in Krefeld. The choice of DMU and the clinic was not a coincidence: my choice was also determined by the successful operation of an acquaintance. It was also the promptness of DMU, discussions with the coordinating physician, and the absence of advertising that determined my choice. The trip was well-organized: I got an invitation and an interpreter at the clinic who helped me in the most difficult first day. The clinic is very good, friendly staff, highly professional doctors. After the operation the parasthesias and pains that had been bothering me for several years have disappeared. I have been living and walking without pain for about three months now. I am very grateful to my doctors for that. It was not very convenient for me when doctors came to visit me regardless of the time for which they had agreed on an interpreter. But there are no pains, and I am very grateful to all of them, both the DMU and the doctors.

My German experience.In the fall of 2018, I went to the DMU when I realized that our doctors could not cope with my problem.I needed an urgent surgical intervention, and my choice fell on this structure representing the German Medical Union in Moscow.Germans consulted me by correspondence, appointed a surgeon, chose the clinic, and I was in Krefeld Clinic in Germany two weeks later.After a very thorough diagnostics was made, I underwent several perfectly performed surgeries, the success of which was doubted by Moscow doctors.The clinic worked in a well-coordinated way from the cleaning of wards to the catering regime. The qualifications of the doctors raise no doubts, and looking at their professional and polished work you are absolutely convinced of the good outcome of the treatment.This belief in the surgeons, anesthesiologists and their assistants, that is, the positive emotional component of my stay at the clinic, was important to me.I'm very grateful to DMU for their professional and humane approach to helping patients.I wish the entire staff success, prosperity, and good health!With my sincere respect and gratitude,Natalia Arkozi, Moscow, Russia.