Surgery in the Best Clinics

I was in the Helios Privatkliniken for the removal of a tumour on my kidney. The surgery was performed by Professor Mark Schrader, everything went well, for which I express my gratitude to him and his assistants during the surgery. I would like to say a special thank you to my interpreter Vitaly who was always there to help me during the surgery.The clinic has all conditions for successful treatment and rehabilitation, attentive staff, comfortable environment, large café on the ground floor.

I have been treated at Helios Park Clinic in Leipzig since 28.01 to 1.02.20 for cardiac radiofrequency ablation,I would like to express my heartfelt thanks to all medical and service staff, especially to Dr. Richter who has done the surgery in a very professional and caring manner,A big thank you to all of DMU's organizational staff.Dr. Leonidas,Thanks to all of the DMU organizational staff members Dr Leonidas, Samir and especially the best interpreter Nadezhda Reinhardt.

Feedback on our story of a successful neurosurgical removal of an orbital tumour at Helios ClinicWe express our deepest gratitude to everyone who helped our little son: DMU staff (Andre Saling, who deeply felt the problem, spent hours on the phone with me, discussing, evaluating, persuading to overcome my fears), the translator in Germany (Marina Gusina, great medical translation, full understanding, help in the clinic on different issues as they were), and most importantly, our doctor from God, neurosurgeon Professor R. The most important thing is to our doctor from God, neurosurgeon Prof.R.Bshorer!Exactly the only one in the world who was not afraid of performing the surgery on the tumour on our two year old son, because it was right next to the nerve! The operation was much more difficult, longer, but still it is hard to believe - everything was done perfectly! Just jewelry work by a master of his craft and a real generous person!!!Many highly skilled doctors in Russia convinced us that such surgery was impossible; we also applied to other clinics in Germany, Israel, Spain, Switzerland and the USA. All of them suggested to leave the tumour, which was already 2 cm, without any certainty of its benignity, and just to watch. It was difficult to believe in and decide on the surgery at Helios Clinic of Professor Bshorer. That is why we went to see him first and our first visit was very well organized and he was very open, honest and really wanted to help.He is still in touch with us, answering all questions and providing support.

I received the necessary surgical treatment at Helios in LeipzigThe German doctors did what they could not do in Russia and I was able to fly home within a couple of days after the surgery.I was extremely satisfied with the clinic and the doctors and the customer service.They were very clear and very fast.Thank you so much for that.

We would like to express our gratitude to the DMU staff for their prompt assistance! Professional approach and quick solution to our health problems. The situation was critical and we quickly found a clinic and the best professor - maxillofacial surgeon, who we are extremely grateful to! They provided us with full support, gave us answers to all our questions, and the DMU staff was always helpful, caring and interested in solving our problems. We recommend applying to everyone, who is in a difficult situation (God forbid)! Special thanks to our coordinator Svetlana, our translator in Schwerin Marina and our logistician Maria.

When you find out that you have cancer, your life and the life of your family are divided into "before" and "after. Yes, it seems that you don't live at all: you just go somewhere for something, do something, say something to someone. And in your head there is a chaos of thoughts and fears and worries. Thank God, we managed to "get acquainted" with Deutsche Medizinische Union at that terrible time. Many thanks to the senior coordinator-physician Michael Tsava who calmly and confidently said that, yes, the situation is not easy, we need serious treatment, but then life goes on. Mikhail assured me that the company will do everything possible for the best and most effective treatment. We received, in my opinion, a complete consultation about the clinics, doctors and the cost of treatment. Michael patiently, competently answered hundreds of our questions and was available almost around the clock. With the help of DMU I underwent two courses of radioiodine therapy at HELIOS Klinikum Berlin-Buch. I am very satisfied both with the conditions of my stay and the attitude of the entire medical staff at the clinic. The treatment fees are transparent and clear: the clinic gives you a detailed invoice with details of how much each treatment costs. At the end of treatment the clinic made a recalculation and we got a part of money back. I would also like to thank Samir, DMU's patient support worker, who was able to quickly and efficiently arrange my second course of radioiodine therapy in difficult circumstances during the coronavirus pandemic. And I would like to express special immense gratitude to the translator Alena Tkach. She is a great human being. Alena is not just an interpreter: she came, worked and left. She treats every patient like a loved one. Even though this job is a huge moral effort, Alyona can always find words of support, and her optimism is a must in these situations. And it is very important to know that being in a foreign country in a difficult time for you, you know who you can turn to for help and advice, you know that you are not alone with your problem.Once again, thank you very much to all the employees of Deutsche Medizinische Union for your work.

Through this agency I was able to find a clinic with a high level of service and, most importantly, where they seem to know how to solve our problem. It would have been difficult for me to find the right clinic on my own.The answers to my inquiries were quick and thorough. I would definitely recommend this agency to everyone I know.

My German experience.In the fall of 2018, I went to the DMU when I realized that our doctors could not cope with my problem.I needed an urgent surgical intervention, and my choice fell on this structure representing the German Medical Union in Moscow.Germans consulted me by correspondence, appointed a surgeon, chose the clinic, and I was in Krefeld Clinic in Germany two weeks later.After a very thorough diagnostics was made, I underwent several perfectly performed surgeries, the success of which was doubted by Moscow doctors.The clinic worked in a well-coordinated way from the cleaning of wards to the catering regime. The qualifications of the doctors raise no doubts, and looking at their professional and polished work you are absolutely convinced of the good outcome of the treatment.This belief in the surgeons, anesthesiologists and their assistants, that is, the positive emotional component of my stay at the clinic, was important to me.I'm very grateful to DMU for their professional and humane approach to helping patients.I wish the entire staff success, prosperity, and good health!With my sincere respect and gratitude,Natalia Arkozi, Moscow, Russia.