Treatment of Addiction in the Best Clinics

Feedback on our story of a successful neurosurgical removal of an orbital tumour at Helios ClinicWe express our deepest gratitude to everyone who helped our little son: DMU staff (Andre Saling, who deeply felt the problem, spent hours on the phone with me, discussing, evaluating, persuading to overcome my fears), the translator in Germany (Marina Gusina, great medical translation, full understanding, help in the clinic on different issues as they were), and most importantly, our doctor from God, neurosurgeon Professor R. The most important thing is to our doctor from God, neurosurgeon Prof.R.Bshorer!Exactly the only one in the world who was not afraid of performing the surgery on the tumour on our two year old son, because it was right next to the nerve! The operation was much more difficult, longer, but still it is hard to believe - everything was done perfectly! Just jewelry work by a master of his craft and a real generous person!!!Many highly skilled doctors in Russia convinced us that such surgery was impossible; we also applied to other clinics in Germany, Israel, Spain, Switzerland and the USA. All of them suggested to leave the tumour, which was already 2 cm, without any certainty of its benignity, and just to watch. It was difficult to believe in and decide on the surgery at Helios Clinic of Professor Bshorer. That is why we went to see him first and our first visit was very well organized and he was very open, honest and really wanted to help.He is still in touch with us, answering all questions and providing support.

We thank the German Medical Association for help in organizing the consultation at the clinic of Prof. Marianowicz in Munich. We are very grateful to the interpreter. Thank you everything was perfectly organized.

I have a double impression of how the services were provided to me. On the one hand the qualification of the specialists in the clinic is above all praise, they corrected my diagnosis, prescribed medications and helped me very quickly. I had been suffering for a year before. Gastroscopy was better than in Israel and South Korea. On the other hand, in a separate center where they did a checkup we didn't get an ECG alone, though they promised in the documents, and have been translating the results and recommendations for 3 months. The last time I was told they gave it to me for transfer in January. Still no results. Although I repeat, all this was promised. So, I can definitely recommend clinics near Berlin, they are top-notch professionals, but I wouldn't recommend doing a checkup, at least I won't do it again.

When you find out that you have cancer, your life and the life of your family are divided into "before" and "after. Yes, it seems that you don't live at all: you just go somewhere for something, do something, say something to someone. And in your head there is a chaos of thoughts and fears and worries. Thank God, we managed to "get acquainted" with Deutsche Medizinische Union at that terrible time. Many thanks to the senior coordinator-physician Michael Tsava who calmly and confidently said that, yes, the situation is not easy, we need serious treatment, but then life goes on. Mikhail assured me that the company will do everything possible for the best and most effective treatment. We received, in my opinion, a complete consultation about the clinics, doctors and the cost of treatment. Michael patiently, competently answered hundreds of our questions and was available almost around the clock. With the help of DMU I underwent two courses of radioiodine therapy at HELIOS Klinikum Berlin-Buch. I am very satisfied both with the conditions of my stay and the attitude of the entire medical staff at the clinic. The treatment fees are transparent and clear: the clinic gives you a detailed invoice with details of how much each treatment costs. At the end of treatment the clinic made a recalculation and we got a part of money back. I would also like to thank Samir, DMU's patient support worker, who was able to quickly and efficiently arrange my second course of radioiodine therapy in difficult circumstances during the coronavirus pandemic. And I would like to express special immense gratitude to the translator Alena Tkach. She is a great human being. Alena is not just an interpreter: she came, worked and left. She treats every patient like a loved one. Even though this job is a huge moral effort, Alyona can always find words of support, and her optimism is a must in these situations. And it is very important to know that being in a foreign country in a difficult time for you, you know who you can turn to for help and advice, you know that you are not alone with your problem.Once again, thank you very much to all the employees of Deutsche Medizinische Union for your work.

We were contacted by doctors in Düsseldorf who referred us to the Fertility Center Berlin for a consultation.The attitude of the nursing staff, the service and the consultation with Prof. Kentenich were excellent. After the tests and examinations he answered the questions that we had missed for a year.We were prescribed medication that should increase fertility. Even though it is too early to talk about the results, I would like to express my gratitude for his professionalism.

I received the necessary surgical treatment at Helios in LeipzigThe German doctors did what they could not do in Russia and I was able to fly home within a couple of days after the surgery.I was extremely satisfied with the clinic and the doctors and the customer service.They were very clear and very fast.Thank you so much for that.

The visit to the clinic was due to an operation to remove thyroid cancer, a man of 63 years. We thank doctor Martin Shtrik and the entire team, the timing of the operation was in accordance with the agreement, the team works smoothly and clearly. The attitude to the patients of all department staff and the clinic is very friendly and caring. The entire process was organized by Mikhail, Maria and Oleg. Marina has been very helpful: she translates synchronously, quickly, does not miss a thing when translated, knows all the special terms, quickly resolving issues with staff. We are not used to the absence of one attending doctor, daily rounds do another doctor. Thank you all for the surgery.

I would like to thank DMU staff for the excellent organization of the examination of my daughter Nadezhda Rikun in Germany at Helios Klinikum Erfurt. Thank you Eugenia, Luis, Anastasia for your patience, understanding and professionalism. We were at the highest level. We will cooperate with you in future as we are going to have more treatment.